Infrastructure Technology Delivery Analyst

Chartwell Retirement Residences; Mississauga; On-site; CAD 45,000 - 55,000; Full time

Job summary

A healthcare company in Mississauga, Ontario is seeking an Infrastructure Technology Delivery Analyst. The role involves designing, implementing, and supporting technology solutions in various locations. Candidates should have 7-10 years of IT experience, strong networking skills, especially with Cisco, and a degree in a related field. This full-time position offers a competitive salary and emphasizes collaboration and community impact.

Benefits

Competitive pay and benefits

Meaningful work

Career development opportunities

A safe, inclusive workplace

Qualifications

• 7–10 years of progressive IT experience in a multi-site environment.
• Strong understanding of networking concepts and Cisco technologies.
• Hands-on experience with Cisco switch configuration and troubleshooting.

Responsibilities

• Implement technology solutions in Chartwell residences following established standards.
• Collaborate with teams, vendors, and third-party suppliers to coordinate rollout activities.
• Research and recommend hardware/software solutions as needed.

Skills

Networking expertise

Cisco products

Troubleshooting skills

Time management

Customer service

Education

University or college degree in Computer Science, Engineering, or related field

CCNA certification or equivalent

Tools

Cisco switches

Aruba hardware

Jira

Job description

Infrastructure Technology Delivery Analyst

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Infrastructure Technology Delivery Analyst

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Talent Acquisition Lead- M.Sc.- CHRL Candidate

The Opportunity

The Infrastructure Technology Delivery Analyst plays a critical role in designing, configuring, and implementing technologies across Chartwell’s distributed sites through capital IT projects. This role requires strong networking expertise, particularly with Cisco products, and a solid understanding of servers, routers, desktops, Aruba wireless, security cameras, access control, and telephony technologies. The successful candidate will work closely with the project business analyst, be responsible for implementing infrastructure solutions, conducting site surveys, and providing post-deployment support—all while ensuring minimal disruption to operations.

What You’ll Do

• Implement technology solutions in Chartwell residences following established standards.
• Configure and troubleshoot Cisco switches and networking equipment.
• Design and configure Wi-Fi networks, preferably using Aruba hardware and tools.
• Collaborate with teams, vendors, and third-party suppliers to coordinate rollout activities.
• Maintain accurate hardware and software inventories.
• Participate in design, build, and test phases of technology projects.
• Create and maintain site survey documentation and as-built documentation for all deployed technologies.
• Research and recommend hardware / software solutions as needed.
• Support and troubleshoot Cisco and Avaya VoIP telephony systems.
• Experience with Emergency Help Call Systems or similar healthcare alerting systems is a strong asset.

What You’ll Bring

Experience :

7–10 years of progressive IT experience in a multi-site environment.

Strong understanding of networking concepts and Cisco technologies.

Hands-on experience with Cisco switch configuration and troubleshooting.

Experience designing and configuring enterprise Wi-Fi networks (preferably Aruba / Ekahau).

Knowledge of wireless technologies, telephony, and VoIP systems.

Strong troubleshooting methodologies and solution delivery experience.

Education & Certifications :

University or college degree in Computer Science, Engineering, or a related field.

CCNA certification is required or equivalent hands-on Cisco experience.

Skills & Abilities :

Excellent customer service and communication skills.

Strong organizational and multitasking abilities.

Analytical and detail-oriented with strong troubleshooting skills.

Ability to work independently in a fast-paced, dynamic environment.

Team-oriented and collaborative.

Experience with Jira or other project management tools.

Bilingualism in French and English is an asset, but not required.

What We Offer

Competitive pay and benefits

Meaningful work that makes a real difference

A warm, welcoming culture guided by our RESPECT values

Career development and learning opportunities

A safe, inclusive workplace where you’re supported and appreciated

Additional Requirements

Must pass a criminal background check

Must hold a valid provincial driver’s license and have access to a reliable vehicle

Preference would be Ontario local

Flexibility to work outside of regular business hours as required

Adherence to corporate policies, naming conventions, and change management protocols

Consultation with the IT Security Analyst to ensure compliance with security controls

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Information Technology

Industries

Hospitals and Health Care

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