Infrastructure Specialist - Hybrid

Canon Canada; Brampton; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading technology firm in Brampton is seeking an experienced Infrastructure Specialist to maintain and optimize network systems. The role involves troubleshooting WAN/LAN infrastructure, collaborating on data center projects, and implementing improvements. Candidates should have a background in IT or Networking, Cisco certification, and strong analytical skills. The position supports a hybrid work model, offering flexibility between office and remote work.

Benefits

Comprehensive health coverage

Hybrid work schedule

Employee gym and fitness centre

Tuition Assistance Program

Qualifications

• Minimum of 3 years of related work experience.
• Superb computer/technical skills to troubleshoot and resolve highly technical network issues.
• Excellent analytical skills to resolve and troubleshoot system-wide enterprise problems.

Responsibilities

• Maintaining and troubleshooting a production enterprise WAN/LAN infrastructure.
• Scheduling and executing upgrades to the WAN/LAN/WLAN.
• Partnering with Systems Admin team for data center project work.

Skills

WAN/LAN expertise

Virtualization skills

Data center technologies

Network troubleshooting

Project management

Analytical skills

Education

Post-Secondary Education in Information Technology or Networking

Tools

VM Ware

Microsoft Windows

Cisco Certified Network Associate

Cisco Certified Network Professional

Job description

Overview

Infrastructure Specialist – Hybrid

Join a dynamic team where your expertise in WAN/LAN, virtualization, and data center technologies is essential for maintaining our critical infrastructure.

As an Infrastructure Specialist, reporting to the Senior Manager of Infrastructure and CT, you will play a crucial role in maintaining, troubleshooting, and optimizing Canon Canada’s network and telephony systems. Your contributions will be key to ensuring high availability, exceptional performance, and unwavering resilience across our infrastructure.

Responsibilities

Key Responsibilities:

• Maintaining and troubleshooting a production enterprise WAN/LAN infrastructure
• Scheduling, coordinating, and executing upgrades and improvements to the WAN/LAN/WLAN
• Partnering with the Systems Admin team to support the project work for the data centre environment, including VM Ware, Microsoft Windows, SAN, web servers, printing, backups, and scripting
• Researching, recommending, implementing, and monitoring improvements to existing LAN/WAN architecture and network management systems
• Resolving escalated issues from the help desk
• Developing and supporting project plans and managing the process
• Completing Installations and configurations of Microsoft Teams VOIP infrastructure
• Conducting configuration of settings within contact centre, and administering the end-user settings

Qualifications

To Succeed, You Will Have:

• Post-Secondary Education in Information Technology, or Networking
• Minimum of 3 years of related work experience
• Cisco Certified Network Associate certification is required
• Cisco Certified Network Professional certification is considered an asset
• Superb computer/technical skills to troubleshoot and resolve highly technical network issues and problems
• Excellent analytical skills to resolve and troubleshoot system-wide enterprise problems
• Strong project/process management skills
• Ability to prioritize and balance projects and incoming technical issues

Why Join?

HYBRID WORK

• We offer a Hybrid work schedule. You will be in the office Mondays and Wednesdays each week and can work from home for the remainder of the week (subject to specific business needs requiring office attendance).
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

BENEFITS

• Comprehensive health coverage plan that includes medical, dental and vision.
• Life insurance, disability and wellness programs.
• Vacation, Paid Personal Time and Sick days.
• Matching RRSP contribution & Profit-Sharing Program.
• Tuition Assistance Program for professional continuing education.
• Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks. On-site cafeteria and outdoor patio. Employee gym and fitness centre. Employee referral program. Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products. Community involvement. Employee Appreciation Events.