Infrastructure Services Specialist (ISS) - Term

Ottawa Catholic School Board; Ottawa; On-site; CAD 95,000 - 103,000; Full time

Job summary

Ottawa Catholic School Board in Ottawa, Ontario seeks a temporary full-time Infrastructure Services Specialist to design and implement IT infrastructure solutions, administer servers, and manage identity and access (Azure AD/Entra ID) with Intune for desktop management.

The role requires 3+ years of related experience, a related degree or diploma, and strong scripting, security, and communication skills. Valid Ontario driver’s license is required.

Qualifications

• Degree or diploma in a related field.
• 3 years of directly related experience.
• Experience in system administration, network management, and security.
• Expertise in Microsoft Active Directory Azure AD/Entra ID management and cloud app suites.
• PowerShell or similar scripting for automation.
• Intune for desktop and device management (Autopilot, app deployment).
• Experience with LAN/WAN and wireless infrastructure.
• Cybersecurity principles and incident response.
• Excellent problem-solving, documentation, and communication skills.
• Valid Ontario Driver's License with vehicle access.

Responsibilities

• Assist in designing and implementing innovative IT infrastructure solutions.
• Administer and maintain server hardware and OS software.
• Manage Identity & Access Management and Azure/Entra ID authentication.
• Ensure seamless data integration across solutions.
• Collaborate on LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services.
• Act as escalation point for permissions and security settings for contractors.
• Investigate cybersecurity incidents and mitigation strategies.
• Automate tasks using PowerShell for account lifecycle management and reporting.
• Develop and maintain automation scripts for infrastructure monitoring.
• Manage desktops with Intune and Autopilot configurations.
• Ensure device lifecycle management from provisioning to decommissioning.
• Provide support to Level 1 technicians and client teams; perform root cause analysis.
• Create and update technical and user documentation.
• Draft action plans for contractors and staff.
• Liaise with departments to maintain systems.

Skills

Active Directory management/Azure AD/​

PowerShell scripting

Intune for desktop management

LAN/WAN networking

Cybersecurity concepts

Documentation

Communication

Education

Degree or diploma in a related field

Tools

Azure Entra ID

Intune

Job description

(Existing temporary vacancy)
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*

Learning Technologies Department
Non-Affiliated Level PES4
(Existing temporary vacancy)
*If you are a current OCSB employee, you must use your OCSB ATE account to apply to this vacancy.*
The OCSB is currently seeking a Infrastructure Services Specialist (ISS) - Term . The possible work addresses for this position can be found in our .

Why Work With The Ottawa Catholic School Board:

The OCSB proudly serves over 50,000 students across 90+ work locations. We offer an education that respects all faiths' universal values and is grounded in Catholic principles. We foster innovation to inspire Deep Learning so that all can realize their full potential. We offer a collaborative work environment, fulfilling careers, and the opportunity to make a difference in our students' lives.

The OCSB is committed to equitable hiring, employment and promotion practices and is dedicated to an inclusive workforce that reflects the diversity of our students and our communities. The OCSB is actively seeking applications from Indigenous peoples, Black and racialized people, persons with disabilities, people from gender diverse communities and/or people with intersectional identities, as well as individuals who can contribute to continuous diversification of ideas.

The Ottawa Catholic School Board acknowledges that the land on which our schools are located is the traditional unceded territory of the Algonquin Anishnabek Peoples. We extend our respect to all First Nations, Inuit and Métis Peoples for their valuable past and present contributions to this land.

Job Description

• Assist in designing and implementing innovative IT infrastructure solutions
• Administer and maintain server hardware and OS software
• Manage Identity & Access Management services, including Azure Active Directory Cloud Services/Entra ID authentication
• Ensure seamless data integration across all solutions
• Collaborate on developing, implementing, and managing LAN/WAN, Wireless Infrastructure, Security Management Systems, and Active Directory Services
• Act as a point of escalation for modifying permissions and security settings for contractors and support staff
• Investigate cybersecurity incidents and propose mitigation strategies
• Identify, document, and mitigate security risks across the enterprise
• Automate routine tasks using PowerShell for account lifecycle management (creation, changes, deletions) and report generation from Azure and Intune
• Develop and maintain automation scripts for infrastructure monitoring and enhancements
• Manage desktop environments using Intune, including app deployment and Autopilot configurations
• Ensure seamless device lifecycle management from provisioning to decommissioning
• Provide support to Level 1 technicians and client support teams, conducting root cause analysis for recurring issues.
• Create and periodically update technical and user documentation.
• Draft action plans for contractors and support staff.
• Liaise with other departments to establish and maintain systems

Required Qualifications

• Degree or diploma in a related field
• 3 years of directly related experience
• Proven experience in system administration, network management, and security
• Strong expertise in Microsoft Active Directory Azure AD/Entra ID management, Cloud Application Suites, etc.
• Proficiency in PowerShell or other scripting tools for automation
• Hands-on experience with Intune for desktop and device management (Autopilot, app deployment)
• Experience with LAN/WAN and wireless infrastructure.
• Knowledge of cybersecurity principles and incident response.
• Excellent problem-solving, documentation, and communication skills
• Valid Ontario Drivers License with access to a vehicle
• Individuals who possess an equivalent combination of education and experience may also be considered

This is a temporary full-time (1.0 FTE) position. The anticipated start date of this position is as soon as the interview process is complete with an anticipated end date of December 18, 2026. The annual salary range of $95,098 - $103,153.

If you are not currently an OCSB employee, you will be required to provide an appropriate, original Vulnerable Sector Police Record Check dated within the last six months before you can commence employment.

AI may be utilized throughout the selection and recruitment process.