Infrastructure Service Lead (Middleware Products)

CIBC; Toronto; On-site; CAD 100,000 - 120,000; Full time

Job summary

CIBC is seeking an experienced Infrastructure Service Lead to join their Infrastructure Engineering team in Toronto. This pivotal role will involve managing middleware products, collaborating with stakeholders, and leading innovative projects that enhance the banking experience. The ideal candidate will have a strong background in middleware technologies and project management, coupled with excellent communication skills and the ability to manage multiple priorities effectively.

Benefits

Competitive salary

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Qualifications

• 5+ years' experience in infrastructure management of middleware and/or business intelligence tools.
• Proficient in Agile methodologies and project management tools.
• Strong analytical and problem-solving skills.

Responsibilities

• Develop and execute the product roadmap, ensuring alignment with business objectives.
• Provide technical direction and leadership for the product area.
• Engage with stakeholders to inform product vision and strategy.

Skills

Azure Data Factory

Infrastructure Management

Microsoft Azure Databricks

Vendor Management

Agile Project Management

Education

Degree or diploma in Computer Science or Information Technology

Tools

JIRA

Confluence

Job description

Infrastructure Service Lead (Middleware Products)

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Infrastructure Service Lead (Middleware Products)

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We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

you will be joining Infrastructure Engineering team within CIBC’s Infrastructure group as Infrastructure Service Lead (Middleware Products). In this pivotal role, you will collaborate directly with business stakeholders to deliver innovative data products that consistently add value to the organization. As an expert in IT Infrastructure Middleware, Business Intelligence, and Monitoring and Infrastructure Management technologies, you will leverage your deep technical and business acumen to provide valuable insights that drive our digital and agile transformation initiatives, ultimately enhancing our clients’ banking experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

• Roadmap Management -Develop, own, and execute the product roadmap, adapting to changing business needs and technological advancements as required. Translate product roadmap features into well-defined product and service requirements, ensuring alignment with business objectives and stakeholder needs.
• Technical Leadership: Provide technical direction, guidance, and advocacy within the product and service area, collaborating with other technology business lines to foster innovation and efficiency. Lead the product functional design process, leveraging your intimate knowledge of user needs and technology to create effective solutions.
• Subject Matter Expertise - Support end-to-end project implementation as a subject matter expert and provide guidance to a diverse team of technology and project professionals. Maintain a collaborative work environment and support team members to resolve organizational, operational, and process problems
• Stakeholder Engagement: Partner with stakeholders and users across the organization to inform the product vision, strategy, features, and prioritization, ensuring that the product meets user expectations and business goals.
  
  

Who You Are

• You can demonstrate 5+ years' experience in Infrastructure Management of middleware and/or business intelligence tools such as Enterprise ETL(Azure Data Factory and Databricks), BI, application and Infrastructure monitoring. You are proficient in Agile project management tools such as JIRA and Confluence, with strong analytical and problem-solving skills to tackle complex product challenges. You hold a degree or diploma in Computer Science, Information Technology, or a related field. Experience with Agile methodologies, including Scrum, Kanban, and Lean-Agile principles, is an asset.
• You are an Excellent Communicator. You have solid written and oral communication skills and an ability to produce a variety of business documents that demonstrate command of language, clarity of thought and orderliness of presentation as well as express oneself and communicate with others verbally; recognizing that verbal communication is more than just language - it includes tone, style and structure.
• You have ability to manage multiple priorities. Ability to manage multiple concurrent objectives, projects, groups or activities. Effective judgment in prioritizing and time allocation.
• You have decision making and critical thinking skill. You have knowledge of tools and techniques for effective use of a broad range of factors, assumptions, frameworks and perspectives when solving problems.
• Values matter to you - You bring your real self to work and you live our values – trust, teamwork and accountability.
• You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
  
  

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
• Subject to plan and program terms and conditions
  
  

What You Need To Know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [e-mail]
• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
  
  

Job Location

Toronto-81 Bay, 32nd Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Azure Data Factory, Infrastructure Management (IM), Microsoft Azure Databricks, Vendor Management

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Banking

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