Infrastructure Managed Services Transition Manager

Arcturus Consulting Services Inc.; Toronto; Hybrid; CAD 110.000 - 150.000; Vollzeit

Zusammenfassung

Arcturus Consulting Services Inc. is seeking an experienced Infrastructure Managed Services Transition Manager to lead large-scale global transitions from incumbent MSPs to new providers.

Hybrid work model with Toronto location and 10+ years of experience required. The role demands strong governance, executive steering committee management, and knowledge across infrastructure, cloud, network, data centers, service desk, and security operations.

Qualifikationen

• 5+ years leading large-scale MSP transitions.
• Experience across infrastructure, cloud, network, data centers, service desk and security operations.
• Familiarity with major global MSPs and multi-country 24x7 environments.
• Strong executive stakeholder and steering committee management.
• ServiceNow, CMDB, monitoring and observability experience preferred.

Kenntnisse

MSP transitions leadership

Infrastructure knowledge

Cloud knowledge

Network knowledge

Data Center knowledge

Service Desk knowledge

Security operations knowledge

Executive stakeholder management

Tools

ServiceNow

CMDB

Monitoring

Observability

Jobbeschreibung

Infrastructure Managed Services Transition Manager

? **HIRING | Infrastructure Managed Services Transition Manager**

? **Location:* Hybrid, Toronto

? **Experience:** 10+ Years | Contract / Full-Time

? **Global / Managed Services Environment**

We are looking for an experienced **Infrastructure Managed Services Transition Manager** to lead large-scale global transitions from incumbent MSPs to new service providers.

? **Must Have:**

• 5+ years leading large-scale MSP transitions
• Infrastructure, Cloud, Network, Data Center, Service Desk & Security operations knowledge
• Experience with major global MSPs and multi-country 24x7 environments
• Strong executive stakeholder & steering committee management
• ServiceNow / CMDB / Monitoring & Observability experience preferred

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