Infrastructure Integration Specialist 9171-1612

Foilcon; Toronto; Hybrid; CAD 60,000 - 95,000; Full time

Job summary

An innovative firm is seeking an Infrastructure Integration Specialist to enhance its data centre operations. This hybrid role involves ensuring the reliability and efficiency of IT infrastructure, providing technical guidance to junior staff, and engaging with service providers to resolve issues. The ideal candidate will possess strong troubleshooting skills and a solid understanding of server building and networking. Join a dynamic team where your contributions will directly impact the performance of critical IT services. If you are passionate about technology and eager to make a difference, this opportunity is perfect for you.

Qualifications

• Experience supporting multiple technical teams and ensuring datacentre uptime.
• Knowledge of large-scale shipping and receiving operations.

Responsibilities

• Provide guidance and technical expertise to junior staff.
• Ensure datacentre availability and reliability.
• Analyze and resolve hardware and server incidents.

Skills

Server Building (Windows, Solaris, AIX, Mainframe)

Networking Support

Client Communication

Documentation Skills

Troubleshooting Complex Issues

Office 365 Proficiency

Tools

Remedy/eSMT

V-Centre

VMware

Job description

Infrastructure Integration Specialist 9171-1612

Join to apply for the Infrastructure Integration Specialist 9171-1612 role at Foilcon

Job Details

2 weeks ago Be among the first 25 applicants

Join to apply for the Infrastructure Integration Specialist 9171-1612 role at Foilcon

Note: This hybrid contract role requires three (3) days in office. Candidates must include their full name on their resume and be able to work onsite in Guelph, Ontario.

Description

Deliverables include KTLO, Data Centre Support, Project Refreshes, Decommissioning (Network or Server), Shipping & Receiving, & Starlink Distribution.

Key Responsibilities

• Provide guidance, training, and technical expertise to junior staff.
• Ensure datacentre availability, reliability, efficiency, and uptime.
• Engage internal or external service providers to resolve issues and support datacentre operations.
• Monitor and coordinate work by service providers, ensuring procedures are followed and impacts mitigated.
• Maintain and support IT hardware infrastructure at datacentres.
• Analyze and resolve hardware and server incidents and problems.
• Document and implement infrastructure Change Requests.
• Update incident/problem tickets, report on issues, and maintain the Configuration Management Database.
• Make recommendations for infrastructure enhancements and coordinate hardware decommissioning and disposal.
• Be available for on-call support as needed.
• Possess working knowledge of network topology, security architecture, server build, physical infrastructure, and deployment models.
• Perform server installation and configuration.

Experience

• Knowledge of large-scale shipping and receiving operations.
• Experience with client communication, scheduling, and implementation.
• Understanding of short haul courier processes and operations.

Skills and Evaluation Criteria

Technical Skills (30%):

• Knowledge of shipping/receiving processes, client communication, server building (Windows, Solaris, AIX, Mainframe), networking, security, backup infrastructure, SAN, and Tape Library support.

Problem Solving (15%):

• Ability to troubleshoot complex issues, ensure datacentre uptime, and coordinate support resources.

General Skills (5%):

• Strong documentation, incident resolution, vendor engagement, and support for multiple technical teams. Proficiency with Office 365, Remedy/eSMT.

Must Have

• Experience supporting multiple technical teams.
• Knowledge of V-Centre, VMware, server building/support (Windows, Solaris, AIX, Mainframe).
• Networking support and configuration skills.
• Experience working in Uptime Tier IV & Tier II datacentres.
• Proficiency with Office 365 and ticketing systems like Remedy/eSMT.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Contract
• Job Function: Information Technology
• Industries: IT Services and IT Consulting