Job Description - Infrastructure Architect (YHZ-2025-7130-11739B)
The initial review of applications will begin on the "Apply by Date" indicated. Applications received after this date may not be considered. Exception: Some positions may remain posted for applicant evaluation on an as needed basis. Please note that job postings will in general remain posted until such time as the position is filled.
Infrastructure Architect
Apply by Date: Apr 13, 2025
Primary Location
Schedule
Full-time
Job Type: Permanent
Shift: Days
Number of Openings
1
Purpose of Position
Research, design, implement, and support hardware and software technology utilized by Jazz Business Units with a primary focus on servers, storage, and associated applications. To provide escalated technical support to Jazz Information Systems (IS) resources as required.
Key Responsibilities:
- Design, implement, maintain, and support production infrastructure systems to ensure that capacity, integrity, and contingency plans are adhered to.
- Ensure that all documentation regarding the architecture and the technology solutions are maintained.
- Monitor and control infrastructure performance in the areas of response, throughput, availability, and security.
- Design and implement the necessary security procedures and policies to ensure corporate information and communication integrity.
- Provide Tier II/III troubleshooting to user community and IS Peers. Assist IS staff with problem identification and resolution.
- Review and analyze preliminary Disaster Recovery requirements and work with team members to identify restrictions or limitations.
- Facilitate the formulation of high level alternative strategies where appropriate to identify or suggest potential technical Disaster Recovery solutions.
- Prepare a Disaster Recovery strategy deployment plan and actively participate in management review sessions as required.
- Proactively research/locate the necessary tools, processes and technical solutions to manage and support IS Infrastructure operations.
- Review, assess and address user technology needs.
- Identify opportunities and recommend solutions for improving efficiency through the use of technology.
- Work with other departments to determine business requirements that meet IT standards, policies, and guidelines.
- Act as a technical expert and resource to others.
- Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
- Other related duties as assigned.
Qualifications:
- Technical degree/diploma or equivalent work experience required.
- Technical certifications such as ITIL Foundations, Microsoft MCSE, Citrix CCEA, VMware VCP, Linux LPI are considered assets.
- Proven Technical Experience at Problem Management and System Architecture (Enterprise Class with High Availability).
- 5 or more years working in an operational and geographically dispersed environment.
- Experience with Microsoft Enterprise Technologies and Operating Systems.
- Experience with Enterprise Server and Systems Architecture.
- Experience with Virtualization Technology.
- Experience with Citrix Presentation Server.
- Experience with Linux.
- Experience with Contingency planning with respect to 24x7 operationally critical systems.
- Ability to make concise and clear decisions.
- Good Written and Oral communication skills.
- Excellent interpersonal skills.