Infrastructure Analyst

Cambridge Housing Authority; Dartmouth; On-site; CAD 75,000 - 95,000; Full time

Job summary

A prominent automotive dealership group, AutoCanada, is seeking an Infrastructure Analyst to enhance their IT operations. In this role, you will collaborate with IT professionals to optimize the company's technical environment, ensuring reliability and performance across multiple locations. Ideal candidates will have a strong IT background with proven experience in managing complex infrastructures.

Qualifications

• Minimum 5+ years of experience in IT infrastructure.
• Experience managing Active Directory, Azure, and server virtualization.
• Understanding of Disaster Recovery and Business Continuity Planning.

Responsibilities

• Maintain and optimize IT infrastructure components.
• Assist in problem management and regular maintenance tasks.
• Ensure operations of backup and recovery systems.

Skills

Problem-solving

Analytical skills

Communication

Proficiency in command-line shell

Scripting languages (e.g., PowerShell)

Education

Degree or Diploma in IT discipline

Tools

Active Directory

Microsoft Azure

O365

DNS services

Job description

Job Title: Infrastructure Analyst

Location:AutoCanada Head Office – Edmonton

About the Role:

As an Infrastructure Analyst within the Technical Support Services team, you will play a crucial role in ensuring the reliability, availability, capacity, and performance of AutoCanada’s IT infrastructure. You will work collaboratively with server, cloud, and system administrators to maintain and optimize our complex IT environment, delivering maximum value to the organization. This role requires strong technical skills, problem-solving abilities, and a proactive approach to continuous improvement.

Responsibilities:

• Follow change management processes, perform regular maintenance, and assist in problem management.
• Maintain accurate information of all IT infrastructure components and assets.
• Recommend and implement technology and infrastructure solutions.
• Provide input on infrastructure availability, capacity, performance, disaster recovery, and root cause analysis.
• Maintain positive relationships with vendors and technology providers.
• Ensure continuous operations of backup and recovery systems.
• Provide business-relevant reporting and context of the IT environment.
• Interface with IT Project Delivery and Acquisition Teams to onboard new technologies and locations.

Qualifications :

• Degree or Diploma in an IT discipline or equivalent.
• Minimum 5+ years of experience in IT infrastructure with a demonstrated record of increased responsibility.
• Experience managing Active Directory (AD), Microsoft Azure, O365, and DNS services.
• Experience with multiple email platforms (e.g., M365, GMAIL) and mail management.
• Experience with server virtualization, infrastructure monitoring, server patch maintenance, Azure cloud services, SaaS applications, and general networking concepts.
• Proficiency in command-line shell and scripting languages (e.g., PowerShell).
• Strong problem-solving, analytical, and communication skills.
• Ability to prioritize and manage multiple tasks effectively.
• Knowledge of Disaster Recovery, Business Continuity Planning, and IT Security Controls.
• Familiarity with ITIL, Kanban, or Enterprise IT framework principles.

Nice to Haves:

• Experience in a large or enterprise environment (1000+ employees).
• Experience with application deployment software and systems (e.g., PDQ, MDT, Intune).
• Proven experience implementing repeatable processes and delivering automation and standardization.

Who we are:

AutoCanada is a publicly traded multi-location automotive dealership group operating in both Canada and the United States and headquartered in Edmonton. The multi-location dealership model enables AutoCanada to serve a diversified geographic customer base, providing a range of services including new and used vehicle sales, financing, leasing, automotive service and repair, collision repair, and parts sales. Founded in 2006, AutoCanada has expanded significantly and continues to grow.

For more information about AutoCanada, check out autocan.ca, Instagram, Facebook.

To apply, please submit your resume and cover letter on the Careers portion of our website.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. AutoCanada is committed to creating a diverse workforce and an inclusive culture. As an equal opportunity employer, we encourage applications from all qualified individuals.

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