Information Technology Support Specialist

Baker Tilly Canada; Greater Sudbury; On-site; CAD 50,000 - 75,000; Full time

Job summary

Baker Tilly Canada seeks an Information Technology Support Specialist to provide critical support to employees and clients. The role emphasizes troubleshooting, project management, and improvement recommendations, requiring a post-secondary education in IT and relevant experience. Join a diverse team committed to making an impact in the community.

Benefits

Competitive compensation and rewards

Work-life balance

Opportunity to contribute to the community

Qualifications

• 3-5 years of experience in a similar role.
• Highly motivated, self-starter with demonstrated independence.
• Fluently bilingual in both French and English is an asset.

Responsibilities

• Provide support to all employees and clients, troubleshooting issues.
• Monitor and provide solutions to incoming support requests.
• Recommend improvements including cost-saving measures.

Skills

Troubleshooting

Communication

Problem Solving

Technical Support

Education

Post-secondary degree/diploma in Computer Science

Tools

Industry certifications

Job description

Be part of something bigger. Build with us today — Now. For tomorrow.

At Baker Tilly, we care about the impact you make. That’s why we’re invested in your growth from day one—because the steps you take today define your tomorrow.

We are looking for an Information Technology Support Specialist to join our team—a role where your expertise will drive meaningful outcomes and your ambition will help shape what comes next. Here, you’ll collaborate with a dynamic team of professionals, united by a shared commitment to making a difference—for our clients, our communities, and one another.

Baker Tilly is a leading advisory and accounting firm dedicated to building better futures. With global reach and local roots, we combine the scale of a network with the trust of strong relationships. From audit and tax to consulting and specialist advisory services, we help clients navigate complexity and seize opportunity with clarity.

“There is no limit to the growth opportunities at Baker Tilly. We pride ourselves on promoting talent when we see it, and work with each professional to define what success means for them.”

Your role:

• Provide support to all employees and clients, which includes troubleshooting hardware and software issues.
• Deployment, Monitoring and providing solutions to incoming support requests
• Provide appropriate follow-up, documentation, and timely responses
• Recommend improvements to the department including cost saving measures and the evaluation of hardware and software needs
• Other duties and projects as required
  
  
  

What you bring to the table:

• Post-secondary degree/diploma in Computer Science or related IT discipline or equivalent experience
• 3-5 years of experience in a similar role
• Highly motivated, self-starter with demonstrated independence and initiative
• Proven ability to manage multiple projects and set priorities
• Current Ontario driver’s license and access to a reliable vehicle
• Current industry certifications would be an asset
• Fluently bilingual in both French and English would be an asset
  
  
  

What’s in it for you?

• Competitive compensation and rewards
• Work life balance
• Ability to contribute along with your firm to the greater community
  
  
  

Where you’ll work:

Sudbury, ON

Job type:

Permanent, Full Time

Salary range:

Will be communicated at a later stage in the hiring process

When you join Baker Tilly, you become part of something bigger—an ambitious, forward-thinking company that puts people first. Ideas matter, perspectives count, and every contribution builds a stronger future. If you’re ready to make an impact, we’re ready to meet you.

We offer a competitive remuneration package based on experience and qualifications. If you are a qualified candidate, please apply now. While we appreciate all applications, only candidates selected for an interview will be contacted.

Baker Tilly is an equal opportunity employer dedicated to fostering, supporting, and celebrating a diverse workplace. Upon request, we will accommodate accessibility needs throughout the recruitment and selection process and for our staff. Please let us know during the application process.