information technology (IT) specialist

InterContinental Toronto Centre; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A prestigious hotel in Toronto is seeking an IT support technician to maintain and administer their networks. The ideal candidate will have a bachelor's degree and 2-3 years of experience. Responsibilities include troubleshooting and installing networking software and hardware, along with data security procedures. This is an on-site position with no remote work options.

Benefits

Dental plan

Health care plan

Training paid by employer

Wellness program

Qualifications

• 2 years to less than 3 years of experience required.
• Ability to work independently and under pressure.
• Excellent oral and written communication skills.

Responsibilities

• Maintain, troubleshoot and administer local area networks (LANs) and wide area networks (WANs).
• Evaluate and install computer hardware and software.
• Implement data, software, and hardware security procedures.

Skills

Networking software

Networking hardware

Servers

MS Office

Education

Bachelor's degree

Job description

Overview

Languages: English

Education

• Bachelor's degree
• Computer science
• Business administration and management, general

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

• Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
• Evaluate and install computer hardware, networking software and operating system software
• Provide problem-solving services to network users
• Implement data, software and hardware security procedures
• Perform routine network start up and close down and maintain control records
• Perform data backups and disaster recovery operations
• Implement network traffic and security monitoring software, and optimize server performance
• Set up local area networks and connections to the Internet
• Troubleshoot, maintain and upgrade web server hardware and software
• Monitor the performance of computer systems and networks
• Install web server hardware and software
• Coordinate access and use of computer networks

Experience and specialization

Computer and technology knowledge

• Networking software
• Networking hardware
• Servers
• MS Office

Area of work experience

• Information technology (IT) service delivery

Additional information

Security and safety

• Criminal record check

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Handling heavy loads
• Physically demanding
• Manual dexterity
• Attention to detail
• Sound discrimination
• Combination of sitting, standing, walking
• Bending, crouching, kneeling

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Initiative
• Judgement
• Organized
• Team player
• Flexibility
• Innovation
• Analytical
• Proactive

Benefits

Health benefits

• Dental plan
• Disability benefits
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Bonus
• Group insurance benefits
• Life insurance
• Pension plan

Long term benefits

• Maternity and parental benefits
• Tax-Free Savings Account (TFSA)

Other Benefits

• Learning/training paid by employer
• Travel insurance
• Wellness program