Title posted on Jobillico - Manager - Information Systems
Posted on April 03, 2025 by Employer details EXFO inc
Quebec, Quebec, CA
Job Type: Full-time Workplace type: Hybrid Offer number: 4915EXFO develops smarter test, monitoring and analytics solutions for the global communications industry. We are trusted advisers to fixed and mobile network operators, hyper-scalers and leaders in the manufacturing, development and research sector. They count on us to deliver superior visibility and insights into network performance, service reliability and user experience. Building on over 35 years of innovation, EXFO's unique blend of equipment, software and services enable faster, more confident transformations related to 5G, cloud-native and fiber optic networks.
Since our beginnings in 1985, diversity has been one of EXFO's core values, fostering an inclusive corporate culture. We welcome people with a wide range of skills and experience into a culture that values innovative ideas, teamwork, and a customer- and market-focused approach. We seek the active contribution of everyone, with respect for the individual, the environment and the community. This is how we fulfill our purpose: to ensure the connected world meets the highest expectations, to bring together people, communities and businesses.
We are seeking an experienced Information Systems Manager who will lead the dedicated team responsible for our information systems. The successful candidate will manage the team members, ensuring their work aligns with the organizational goals and needs. This position requires a hands-on approach to oversee the planning, implementation, maintenance, and upgrades of enterprise solutions such as SAP (ERP, CRM, HRIS). The role is pivotal in integrating these systems to optimize business processes and drive the company forward. Experience in a global manufacturing environment is highly desirable.
Key Responsibilities
• Oversee the lifecycle management of business applications, including planning, implementation, maintenance, and upgrades.
• Lead the integration of SAP solutions (ERP, CRM, HRIS) and ensure their alignment with organizational needs.
• Drive automation initiatives to optimize business processes and improve operational efficiency.
• Collaborate with cross-functional teams to understand business needs and translate them into technical solutions.
• Manage system integration projects, ensuring compatibility between new and existing technologies.
• Ensure data security, compliance, and system reliability across all platforms.
• Develop policies and procedures to streamline operations and enhance system performance.
• Lead and mentor a team of professionals, providing guidance on best practices and technical solutions.
• Provide hands-on technical expertise to augment the team when necessary.
• Monitor emerging technologies and recommend innovations to improve business outcomes.
• Collaborate with external vendors and partners for system implementation and support.
Education
• Bachelor's degree in Computer Science, Information Technology, or a related field. A Master’s degree is a plus.
• Candidates with several years of relevant experience in managing complex information systems and team management will be considered.
2025-05-02