Information Services Manager - ERP/HRIS Focus: Term

City of West Kelowna; West Kelowna; On-site; CAD 117,000 - 138,000; Full time

Job summary

The City of West Kelowna is seeking an Information Services Manager with a focus on ERP/HRIS. This full-time, term position will lead the administration of enterprise business applications and ensure optimal project delivery, data integrity, and compliance within the city’s IT framework. The ideal candidate will possess a bachelor's degree in a related field and have extensive experience in IT management, particularly within municipal settings.

Benefits

Benefits

Municipal Pension Plan

Qualifications

• Minimum of 5-7 years of experience in IT management.
• Experience in a municipal government setting is highly desirable.
• Strong focus on enterprise business applications and financial systems.

Responsibilities

• Oversee the administration, integration, and optimization of ERP, GIS, and HRM systems.
• Manage vendor relationships and oversee the IT budget.
• Provide training and identify opportunities for process improvements.

Skills

IT management

Collaboration with finance executives

Innovative IT solutions

Education

Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field

Tools

SAP

Oracle

Esri ArcGIS

Workday

Job description

Information Services Manager
– ERP/HRIS Focus
Full-time | Term | Exempt

West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the one-of-a-kind character of our community. Build your future with a City who was proudly presented the BC Municipal Safety Association Organizational Safety Excellence Award for leadership, dedication, and diligence in creating a safer and healthier workplace. Join us and grow your career with an organization that supports work-life balance and professional development.

The City of West Kelowna is seeking a highly organized, self-motivated, experienced professional with a strategic mindset to assume the duties of an Information Services Manager – ERP/HRIS Focus. This is a 12-month term position, which may be extended based on organizational requirements.

Position Summary:

The Information Services Manager – ERP/HRIS focus, will oversee the administration, integration, and optimization of enterprise business applications, including Enterprise Resource Planning (ERP), Geographic Information Systems (GIS), and Human Resource Management (HRM). It involves overseeing system upgrades, integrations, and deployments, while ensuring projects are delivered on time and within budget. The role also safeguards data integrity, security, and compliance within enterprise applications, reducing risks related to financial and personnel data. Responsibilities include managing vendor relationships, negotiating contracts, and overseeing the IT budget to optimize spending and resource allocation. Additionally, the role will provide training and guidance to employees on ERP, GIS, and HRM applications, and will identify opportunities for process improvements, automation, and the implementation of emerging technologies to enhance business operations.

Information Services Manager
– ERP/HRIS Focus
Full-time | Term | Exempt
West Kelowna is a thriving city that has a rural sophistication appeal and is a haven for outdoor recreation. Sun-soaked lakeshores, agricultural charm, and access to urban jobs and living have made West Kelowna the place to be. We maintain a deep connection with our agricultural roots, and we celebrate the one-of-a-kind character of our community. Build your future with a City who was proudly presented the BC Municipal Safety Association Organizational Safety Excellence Award for leadership, dedication, and diligence in creating a safer and healthier workplace. Join us and grow your career with an organization that supports work-life balance and professional development.

The City of West Kelowna is seeking a highly organized, self-motivated, experienced professional with a strategic mindset to assume the duties of an Information Services Manager – ERP/HRIS Focus. This is a 12-month term position, which may be extended based on organizational requirements.

Position Summary:

The Information Services Manager – ERP/HRIS focus, will oversee the administration, integration, and optimization of enterprise business applications, including Enterprise Resource Planning (ERP), Geographic Information Systems (GIS), and Human Resource Management (HRM). It involves overseeing system upgrades, integrations, and deployments, while ensuring projects are delivered on time and within budget. The role also safeguards data integrity, security, and compliance within enterprise applications, reducing risks related to financial and personnel data. Responsibilities include managing vendor relationships, negotiating contracts, and overseeing the IT budget to optimize spending and resource allocation. Additionally, the role will provide training and guidance to employees on ERP, GIS, and HRM applications, and will identify opportunities for process improvements, automation, and the implementation of emerging technologies to enhance business operations.
Our Ideal Candidate:

• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Minimum of 5-7 years of experience in IT management, with a strong focus on enterprise business applications and financial systems. Experience in a municipal government setting is highly desirable
• Proficiency in ERP systems (e.g., SAP, Oracle, Esri ArcGIS, Workday) or other ERP, GIS, and HRM solutions
• Understanding of financial reporting, budgeting processes, and regulatory compliance within an IT framework
• Strong ability to manage teams, collaborate with finance executives, and present technology solutions to stakeholders
• This position typically works in an office environment but may require occasional travel to various municipal sites
• Ability to assess business challenges and provide innovative IT solutions that drive efficiency
• The role may involve working outside of regular business hours to meet project deadlines
• Valid Class 5 BC Driver’s License

Applications are accepted online at westkelownacity.ca/jobs . W e thank all applicants for their interest; however, only those selected for further consideration will be contacted. We will be contacting applicants who meet our requirements as applications are received and this posting may close ahead of the official closing date if a successful candidate is identified.
Competition No. 25-59E | Opens June 26, 2025 | Closes July 28, 2025
Full Time – Term| 35 hrs/wk | Benefits | Municipal Pension Plan
Wage Range: $117,125 - $137,795

Are you legally eligible to work in Canada?*

Do you currently have a valid Class 5 BC drivers license or equivalent?*

Do you hold a bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field?*

Please state your highest level of education:*

How many years of experience do you have in IT management?* Less than 5 years 5-7 years More than 7 years

Have you worked in a municipal government or public sector environment?*

Which ERP systems have you worked with? (Check all that apply)* SAP Oracle Esri ArcGIS Workday

Have you supervised or led IT teams?*

How many direct reports have you managed?*

Are you able to travel occasionally to municipal sites as part of your role?*

Where do you currently reside?*

Are you related to or know anyone working at the City of West Kelowna?*