Information Security Engineer

Information Security Engineer

Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As an Information Security Engineer working remotely in Canada, you’ll be part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing, and our Great Place to Work certification in the United States attests to this!

What You’ll Do

1. Investigate security alerts and threat hunting leads across various technologies (SIEM, EDR, email security, etc.) as part of the SOC and with the Threat Management team.
2. Maintain awareness of changes in the threat landscape, industry trends, and internal operating environments.
3. Collaborate with Information Security teams, IT Operations, Engineering teams, and vendors.
4. Report to the Information Security Manager and help protect TTEC from data loss and security events.

During a Typical Day, You’ll

1. Conduct proactive monitoring, investigations, and mitigation of security events.
2. Understand the environment you are responsible for and engage with teams to deepen knowledge.
3. Identify potential and actual intrusion attempts through analysis of event data.
4. Participate in escalation and response to significant security incidents.

What You Bring to the Role

• Hands-on SOC experience investigating and responding to security events across SIEM, EDR, email security, NGFW, cloud platforms, threat intelligence.
• Cloud platform expertise (GCP, AWS, Azure).
• Strong knowledge of enterprise information technologies and security principles.
• Excellent communication and interpersonal skills.
• Ability to work independently on open-ended tasks.
• 2-3 years of experience in Information Systems or IT security; relevant degree or training is advantageous.

What You Can Expect

• Annual incentive program.
• Medical, dental, and vision coverage.
• Tax-advantaged health care accounts.
• Financial and income protection benefits.
• Paid time off and wellness days.
• Tuition reimbursement and access to online courses.
• More details at www.hellottecbenefits.com.

Compensation

The anticipated annual salary range is $83,233. Actual offers may vary based on location, experience, education, and skills.

About TTEC

Since 1982, TTEC has been about making customers happy through engaging, profitable customer experiences powered by our blend of humanity and technology. We serve leading brands worldwide, communicating via chat, messaging, and video. Our goal is to deliver exceptional service starting with our employees.

TTEC is an equal opportunity employer committed to diversity and inclusion, ensuring all employees feel valued and empowered to be their authentic selves. We believe diversity enhances our strength and perspective.

#LI-Remote