Information Management Specialist

Region of Waterloo; Cambridge; Hybrid; CAD 64,000 - 72,000; Part time

Benefits offered by this job

Employee Assistance Program (EAP) for

Job summary

Waterloo Regional Police Service information management specialist role focused on timely data entry, confidentiality, and quality of CPIC/RMS data. You will support investigations, prosecutions, resource deployment, reporting, and data analytics across the Service.

Responsibilities include processing data per legislation, learning police documents, querying systems, ensuring RMS/CPIC accuracy, and guiding new staff, with a January 2027 start date and backfill context.

Qualifications

• 1 year of relevant experience in legal, justice administration or information management.
• Customer service experience is preferred.

Responsibilities

• Process and input data into information systems per legislation, processes, and procedures.
• Gain advanced knowledge of police and court documents, legislation, processes, and RMS/CPIC systems.
• Query multiple information systems and exchange information with external agencies.
• Ensure the accuracy of RMS and CPIC information and address discrepancies.
• Recommend and implement changes to information management processes.
• Communicate information management processes to all members with tact and diplomacy.
• Apply legislation to documents, safeguarding against unlawful dissemination.
• Support criminal coding of occurrences for Statistics Canada reporting.
• Collaborate with team members and divisions on information sharing and management.
• Analyze information sources and make recommendations.
• Ensure records retention complies with legislation.
• Train and guide new and temporary employees.

Skills

Microsoft Office

Organizational skills

Interpersonal skills

Attention to detail

Information management

Writing skills

Critical thinking

Problem solving

Flexibility

Tools

CPIC system

RMS

Job description

Information Management and Case Preparation

Information Management Specialist

Deadline to Apply: Wednesday, October 21, 2026 at 11:59 p.m.

Employment Type:Permanent Part-Time

Base Location: 200 Maple Grove Rd, Cambridge ON N3H 4R7

Shift:Rotating Days/Nights

Hours of Work: up to 30 hours per week (no guaranteed hours)

Number of Position: 1 PPT (candidates who are successful in this recruitment process, but not immediately selected, may, with their consent, be placed in a candidate pool for consideration for future 2027 vacancies)

Union: Waterloo Regional Police Association

Reason for Vacancy: Backfill

Start Date: January 2027

Jan - June 2027 Hourly Range: $43.08 (future rate adjustments will be made in accordance with the applicable provisions of the Civilian Collective Agreement)

Waterloo Regional Police Service is an Equal Opportunity Employer that values diversity and champions inclusion. We are committed to developing and supporting a highly skilled, professional workforce that reflects the community we proudly serve.

The Waterloo Regional Police Service provides high‑quality policing to more than 670,000 residents across the Region of Waterloo. Our region is a diverse and prosperous area in Southern Ontario, uniquely characterized by its blend of vibrant urban centres, Cambridge, Kitchener, and Waterloo, and surrounded by the rural townships of North Dumfries, Wellesley, Wilmot, and Woolwich. We take pride in our diversity and remain committed to fostering a people‑focused organization that reflects the strength and character of the communities we serve.

Ensures the timely entry, maintenance, quality and confidentiality of data and information secured within the Canadian Police Information Centre (CPIC) system and the records management system (RMS). Supports the flow of information throughout the organization to support investigations, prosecutions, deployment of resources, reporting and data analytics.

You Will:

• Process and input data into information systems per legislation, processes, and procedures.
• Gain advanced knowledge of police and court documents, legislation, processes, and RMS/CPIC systems through training and professional development.
• Query multiple information systems and exchange information with external police agencies and justice partners at all levels.
• Ensure the accuracy of RMS and CPIC information, addressing discrepancies with originators.
• Recommend and implement changes to information management processes and procedures.
• Communicate information management processes to all members, ensuring compliance with tact and diplomacy.
• Apply legislation, policies, and procedures to police or court documents, safeguarding against unlawful information dissemination.
• Support criminal coding of occurrences for Statistics Canada reporting.
• Collaborate with team members and other divisions on information sharing and management.
• Analyze information sources, taking appropriate action or making recommendations based on training.
• Ensure records retention complies with legislation and procedures.
• Train and guide new and temporary employees, as assigned.

You Have:

• One (1) year of relevant experience in legal or justice administration, health care administration, information management, or a related discipline is required.
• Previous experience in customer service is preferred.

You Are:

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Superior organizational skills to manage priorities.
• Strong judgment when interacting with diverse stakeholders.
• High interpersonal skills for teamwork and process improvement.
• Ability to apply legislation and criminal justice documentation.
• High attention to detail and proofreading skills.
• Capacity to retain and recall technical information.
• Clear and concise writing skills.
• Critical thinking and resourcefulness in problem-solving.
• Flexibility, resilience, and agility with dynamic workloads.
• Commitment to self-improvement and professional development.
• Excellent comprehension skills for data entry and analysis.

Why join WRPS?

• Dynamic, team-focused environment supporting the community
• Employee Assistance Program (EAP) for fitness and wellness
• Southwestern Ontario's Top Employers 2025 & 2026
• Waterloo Area's Top Employers 2025 & 2026
• Jan - June 2027 Hourly Rate: $43.08 (future rate adjustments will be made in accordance with the applicable provisions of the Civilian Collective Agreement)

Diversity through inclusion – we are an Equal Opportunity Employer.

Use of Artificial Intelligence in the Hiring Process:

Waterloo Regional Police Services may use artificial intelligence (AI) tools to enhance efficiency during the recruitment process. However, applications will also be reviewed by a member of our Talent Acquisition team to ensure a fair and thorough assessment. AI does not make final hiring decisions.

We thank all applicants; however, only those selected to move forward will be contacted.