Information and Registration Assistant

MacEwan University is seeking an Information and Registration Assistant for a full-time continuing opportunity with the School of Continuing Education.

The Information & Registration Assistant provides frontline registration and information to students, the public, and the MacEwan University community. Exemplary customer service is the primary objective with every transaction. The Assistant is responsible for contributing to the success of the School of Continuing Education.

Key responsibilities:

1. Responding to inquiries about university publications and information materials, maintaining stock of publications and updates as required.
2. Providing thorough direction and information dissemination both in person and on the phone regarding university activities, events, conferences, workshops, seminars, and room locations.
3. Preparing letters, forms, contracts, invoices, and other internal documents for review by the supervisor.
4. Handling registrations, administrative tasks, and miscellaneous fee assessments (such as transcript requests, applications, audits, prior learning assessments, challenge exams, etc.).
5. Completing cashiering duties, accepting payments, performing daily reconciliation, and ensuring accountability of all transactions processed.

Skills

The successful candidate will have:

• The ability to use databases, registration systems, and other computer applications.
• The ability to communicate effectively via email and in person.
• The ability to handle multiple inquiries efficiently.

Qualifications

• A minimum of a post-secondary diploma in office administration or a related field.
• An equivalent combination of education and experience may be considered.

When you become part of the MacEwan University team, you will enjoy a competitive salary. Our total compensation package includes: