Information and Communications Technology (ICT) Fall Co-op Term

St. Clement's School; Hamilton; On-site; CAD 60,000 - 80,000; Part time

Job summary

A local education institution is seeking an enthusiastic IT Co-op Student for Fall 2025 to support educators and students in a collaborative environment. Responsibilities include preparing hardware, troubleshooting technical issues, and providing user training on Windows 11. Ideal candidates are enrolled in a Computer Science or IT program, possess strong problem-solving skills, and are eager to learn new technologies. Minimum Wage plus 4% Vacation Pay offered.

Qualifications

• Strong understanding of Windows OS and hardware.
• Ability to lift objects up to 10kg.
• Valid driver's license and reliable vehicle.

Responsibilities

• Prepare and configure hardware and software for deployment.
• Troubleshoot and resolve technical issues.
• Provide user support and training on Windows 11.

Skills

Problem-solving

Attention to detail

Communication skills

Interpersonal skills

Eagerness to learn

Education

Enrolled in Computer Science or Information Technology program

Tools

Windows OS

Job description

Co-Op Opportunity

Information and Communications Technology (ICT) Fall Co-op Term

September 2025 – December 2025

Posted July 30, 2025

Internal/External

Date of Appointment: Tuesday, September 2, 2025

Reporting to: Manager of ICT Client Support

Description:

HWCDSB is seeking an enthusiastic and motivated IT Co-op Student to join our ICT team. This is a valuable opportunity to apply your technical skills while supporting educators, students, and staff in a collaborative environment. You will contribute to meaningful projects, develop practical IT support skills, and help enhance the digital learning experience across our schools.

Duties include:

• Preparing and configuring hardware and software for deployment.
• Performing system imaging and software installations.
• Troubleshooting and resolving technical issues.
• Providing user support and training on Windows 11.
• Updating Helpdesk tickets accurately, including asset information.
• Managing work assignments and priority tickets via the Helpdesk system.
• Training staff on HWCDSB endpoint devices and software.
• Escalating complex issues as needed.
• Collaborating with team members to meet project milestones.
• Supporting Audio-Visual equipment across school board networks.
• Performing other duties as assigned.

Projects:

• Windows 11 Hardware Refresh Rollout
• iPad and computer system configurations and deployments

Qualifications:

• Enrolled in a Computer Science, Information Technology, or related post-secondary program.
• Understanding of Windows OS and hardware.
• Strong problem-solving and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and in a team.
• Eagerness to learn new technologies.
• Commitment to customer satisfaction.
• Ability to handle confidential information maturely.
• Valid driver’s license and reliable vehicle.
• Ability to lift objects up to 10kg.
• Comfortable working at heights and on ladders.

Location: St. Mary Catholic Education Resource Centre

Salary: Minimum Wage plus 4% Vacation Pay

Application deadline: Wednesday, August 13, 2025, at 4:00 p.m.

Please include the full posting title in the subject line of your application. Your resume should include two professional references; a pastoral reference letter is preferred. Include an authorization to contact references. Only complete applications will be considered. Only shortlisted candidates will be contacted.

HWCDSB is committed to equity and inclusion, encouraging applications from diverse backgrounds and underrepresented groups. We provide accommodations during the hiring process upon request.