Info Security Analyst - Intermediate

Swoon; Toronto; Hybrid; CAD 72,000 - 86,000; Full time

Job summary

Swoon seeks an Information Security Analyst – Intermediate to join our Enterprise Security Administration team in Toronto on a 6-month contract. You will manage privileged access across AD, Azure, databases, Linux/Unix, and mainframe environments, and administer privileged vaulting using CyberArk.

The role requires about 5 years of information security experience, familiarity with ServiceNow workflows, and the ability to communicate with senior stakeholders.

Qualifications

• Approximately 5 years of relevant experience in information security or privileged access provisioning.
• Hands-on experience with ServiceNow for service requests and access workflows.
• Experience with CyberArk (Idira) or privileged account vaulting and management.
• Practical experience managing Active Directory access and permissions.
• Experience with Oracle and MySQL databases.
• Knowledge of Linux/Unix operating systems and associated access management processes.
• Experience navigating and managing mainframe environments.
• Familiarity with Microsoft Azure and cloud access administration.
• Previous experience in a help desk or IT support environment.
• A solid understanding of information security principles, access controls, and privileged access management.
• Strong analytical and risk assessment skills, particularly when evaluating elevated access requests.
• The ability to learn and follow documented procedures, knowledge bases, and established workflows.
• Excellent communication skills, including the ability to interact professionally with senior stakeholders and executive management.

Responsibilities

• Manage privileged access: Provision and administer privileged access to production infrastructure across Active Directory, Azure, databases, Linux/Unix, and mainframe environments.
• Administer privileged accounts: Create and manage privileged vaulted accounts using CyberArk (Idira) and follow established access provisioning procedures.
• Assess access risks: Evaluate access requests, determine eligibility for elevated privileges, and identify opportunities to minimize security and operational risk.
• Support enterprise security operations: Work on ESA-related operational activities that support the Bank’s U.S. business and infrastructure requirements.
• Follow security procedures: Use documented knowledge bases, workflows, and established processes to ensure access requests are handled accurately and consistently.
• Collaborate across teams: Work closely with team leads, subject matter experts, and stakeholders to resolve access-related issues and support platform-specific requirements.
• Communicate with stakeholders: Provide clear updates and communicate professionally with stakeholders at all levels, including senior and executive management.
• Contribute to continuous operations: Participate in regular team meetings to review priorities, track progress, and address challenges.

Skills

Information security

Risk assessment

Communication

Privileged access management

IT support

Tools

ServiceNow

CyberArk

Active Directory

Azure

Oracle/MySQL databases

Linux/Unix

Mainframe

Job description

Information Security Analyst – Intermediate

Enterprise Security Administration (ESA) | Contract – 6 Months | Toronto, ON (5 times per month in office)

Hourly Pay:

• T4 - $52.59
• INC - $62.61

What You’ll Do

• Manage privileged access: Provision and administer privileged access to production infrastructure across Active Directory, Azure, databases, Linux/Unix, and mainframe environments.
• Administer privileged accounts: Create and manage privileged vaulted accounts using CyberArk (Idira) and follow established access provisioning procedures.
• Assess access risks: Evaluate access requests, determine eligibility for elevated privileges, and identify opportunities to minimize security and operational risk.
• Support enterprise security operations: Work on ESA-related operational activities that support the Bank’s U.S. business and infrastructure requirements.
• Follow security procedures: Use documented knowledge bases, workflows, and established processes to ensure access requests are handled accurately and consistently.
• Collaborate across teams: Work closely with team leads, subject matter experts, and stakeholders to resolve access-related issues and support platform-specific requirements.
• Communicate with stakeholders: Provide clear updates and communicate professionally with stakeholders at all levels, including senior and executive management.
• Contribute to continuous operations: Participate in regular team meetings to review priorities, track progress, and address challenges.

What You Bring

Required Qualifications

• Approximately 5 years of relevant experience in information security, privileged access provisioning, IT support, or a related technical environment.
• Hands‑on experience with ServiceNow for service requests, ticketing, or access management workflows.
• Experience with CyberArk (Idira) or privileged account vaulting and management.
• Practical experience managing Active Directory access and permissions.
• Experience with Oracle and MySQL databases.
• Knowledge of Linux/Unix operating systems and associated access management processes.
• Experience navigating and managing mainframe environments.
• Familiarity with Microsoft Azure and cloud access administration.
• Previous experience in a help desk or IT support environment.
• A solid understanding of information security principles, access controls, and privileged access management.
• Strong analytical and risk assessment skills, particularly when evaluating elevated access requests.
• The ability to learn and follow documented procedures, knowledge bases, and established workflows.
• Excellent communication skills, including the ability to interact professionally with senior stakeholders and executive management.

Nice to Have

• Experience supporting enterprise banking infrastructure or other highly regulated environments.

Interview process:

One 60-minute virtual interview via Microsoft Teams

If you have a strong IT support foundation, hands‑on privileged access experience, and a security-first mindset, this role offers an opportunity to contribute to essential enterprise security operations within a major banking environment.