Industrial painter

Peinture Industrielle DJ inc

Lévis

On-site

CAD 42,000 - 62,000

Full time

2 days ago

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Job summary

Axiom Technologies is seeking an IT support coordinator to assist end-users in a desktop computing environment. The role includes onsite/on-call support, OS and hardware troubleshooting, and coordinating IT tasks from simple to complex.

Ideal candidates have 2+ years in IT support, strong customer service, and experience with Windows, Apple, and SCCM deployments. Onsite availability and flexible scheduling are required.

Qualifications

2+ years of relevant IT support experience.
Onsite/on-call end-user support within corporate environments.
Experience working with Windows, Apple, and virtualization environments.

Responsibilities

Coordinate IT tasks from simple to complex for end-users.
Provide timely onsite support to ensure optimal service delivery.
Assist with deployments and troubleshooting across OSes and hardware.

Skills

English proficiency

OS troubleshooting

Windows 7/8/10

SCCM deployment

Group policies

Printer support

MS Office troubleshooting

Customer service

Field IT support

Troubleshooting Windows/Apple/VMs

Time/resource management

Education

PC/Laptop OEM Maintenance Certification

CompTIA A+ Certification

MCITP (Desktop)

MOS Certification

Tools

SCCM

Active Directory

Exchange

Apple OS

Job description

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at

We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery.

IT Skills and Experience

Desired Experience:
English Proficiency must: Reading, Writing and Speaking
Computer OS/Peripherals troubleshooting
Handling Different PC Operating Systems ( Windows 7/8 and 10)
Performing Hardware Software Installation ( understanding of deployment tools like SCCM)
Basic knowledge of SOE and group policies
Printer support
Good knowledge of MS Office tools installation & troubleshooting
Excellent customer service and people skills
Field experience supporting a variety of technologies and services
Advanced technical abilities including solid troubleshooting skills applicable to Windows, Apple, and virtual operating systems
Ability to manage time and resources to meet or exceed expectations in high-profile situations while maintaining professionalism under pressure

Who You Are

Reliable transportation
Flexible schedule and commitment to work on demand when required
Resilient and able to face and resolve conflicts.
The ability to communicate effectively in both oral and written form with clients and end-users is compulsory.
Customer-oriented and cool-tempered.
Works well under -active/Self- player.

Personal Attributes:

Good knowledge of Infrastructure support.
Strong analytical and problem-solving capabilities
Well-organized and extremely detail-oriented
Strong customer service ethic and great communication skills, both oral and written
Passionate about delivering quality no matter what you are doing
Can work both independently and in a collaborative team-oriented environment
A self-starter, motivated to push the limits and think outside of the box
Fondness for solutions that are simple, elegant, and effective
Ability to work with and maintain confidential information

In-depth knowledge of: