Industrial Field Service Manager

ASGCO® “Complete Conveyor Solutions”; Edmonton; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a motivated Industrial Field Service Manager to lead efforts in enhancing sales and service of conveyor solutions across Western Canada. This role involves hands-on installation, servicing, and sales, with a focus on customer satisfaction and safety. The ideal candidate will possess strong mechanical skills, a positive attitude, and a knack for sales. With a competitive salary, commission potential, and opportunities for professional growth, this position promises a rewarding career in the dynamic field of material handling. Join a forward-thinking company dedicated to innovation and excellence in service.

Benefits

Sign-on bonus

Paid time off

Professional growth opportunities

Qualifications

• Basic welding skills and strong mechanical aptitude are essential.
• Sales and customer service experience in the conveyor industry preferred.

Responsibilities

• Increase sales and market share through installations and service calls.
• Ensure quality workmanship and safety in all service jobs.
• Prepare schedules and reports using Salesforce CRM.

Skills

Welding and fabricating skills

Mechanical aptitude

Sales skills

Customer service skills

Communication skills

Organizational skills

Attention to detail

Education

Experience in conveyor manufacturing and sales

Tools

Salesforce CRM

Microsoft Office Suite

Job description

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Job Description

ASGCO engineers, manufactures and sells a wide array of conveyor and screening components, all specifically designed and engineered for the mining, aggregate, cement, pulp and paper, recycling, bulk shipping terminals, food processing and other bulk material handling industries. We focus on providing exceptional products and service to our customers with the best solutions to their conveyor and screening material handling applications.

ASGCO has a great opportunity available for a Western Canada Field Service Manager with a great attitude, leadership abilities and a willingness to learn. The territory consists of: British Columbia, Alberta, Yukon and Northwest Territories.

We are looking for a Field Service Manager / Sales Technician with a great attitude, leadership abilities and willingness to learn. Job responsibilities will be to install, service, repair and assist with sales of ASGCO conveyor equipment and services to our distributors, OEM’s and end-user customers. We provide in-house conveyor training and other technical training programs for advancement.

Responsibilities:

• Increase sales and market share of ASGCO products and services by performing product installations, distributor and end-user sales calls, trade shows, and other functions as needed for ASGCO’s Manufactured Products Division throughout the Western Canada Territory.
• Ensure all service jobs and projects are performed safely, on time and with the highest level of quality workmanship.
• Help in other areas of Canada and NW United States as needed.
• Assist ASGCO Territory Managers and distributor salesman with Conveyor Inspections, Training and Sales as needed in their respected territories.
• Perform conveyor surveys, inspections and provide reports for the end-users and distributors.
• Stay organized and prepare weekly schedules, daily work tickets, call reports via our Salesforce CRM system and expenses in a timely manner.
• 50% travel 50% WFH.

Qualifications:

• Basic welding and fabricating skills.
• Strong mechanical aptitude, leadership abilities and a Safe positive attitude.
• Good sales, customer service, and communication skills.
• Reliable, organized, detailed and focused.
• Industry conveyor manufacturing and sales experience preferred.
• Computer skills including spreadsheet applications and Microsoft Office Suite.

Opportunities: ASGCO offers a competitive base salary with outstanding commission potential, a sign-on bonus, paid time off, as well as an opportunity for professional growth.

Please submit your resume and cover letter for consideration.

Company Description: Our mission is to provide the world’s Material Handling Industry with efficient, safe and productive “Complete Conveyor Solutions.” At ASGCO we use proven products, practical engineering, and turn-key service solutions to increase conveyor efficiency and production capabilities while improving safe work environments.

Essential Attributes To Present And Future Growth: Develop productive, cost effective and technologically advanced products specifically for the bulk material handling industries to optimize conveyor performance. Establish a national and international network of local distributors that are selected based on their expertise in the conveyor material handling industry and their commitment to 24/7/365 customer service that provides our customer base of end-users and OEM’s the best products and services available. Provide assistance to customers that require specific application advice, customized product or fabrication, surveys, recommendations, certified CAD drawings. From installation through ongoing services, we can provide a tailored maintenance program, ensuring that cost savings and benefits are continuous. Actively continue to provide our distributors and customers with conveyor-training programs that help with an overall safe and efficient performance of their conveyor systems. Maintain a safe working environment for our employees and a culture that is open to new ideas and develop and retain employees that demonstrate the ability to excel.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Agriculture, Construction, Mining Machinery Manufacturing