Indigenous Wellness Liaison

Providence Healthcare; Vancouver; On-site; CAD 67,000 - 98,000; Full time

Job summary

An established industry player is seeking compassionate individuals to join their Indigenous Wellness and Reconciliation team. This role is pivotal in ensuring that Indigenous patients receive culturally safe and inclusive healthcare. By connecting patients with community resources and guiding healthcare providers, you'll make a tangible impact on the health services provided to Indigenous populations. The position requires a deep understanding of Indigenous cultures and the ability to navigate the complexities of the healthcare system. If you're passionate about making a difference and advocating for Indigenous rights, this opportunity is designed for you.

Benefits

Comprehensive health benefit package

Dental coverage

Vision coverage

Life coverage

Orientation session and comprehensive onboarding

Professional growth opportunities

Qualifications

• Strong understanding of colonial impact on healthcare for Indigenous populations.
• Ability to work collaboratively to support Indigenous wellness goals.

Responsibilities

• Provide consultation and navigation support for Indigenous patients and families.
• Act as a bridge between Indigenous communities and healthcare providers.

Skills

Cultural Humility

Conflict Resolution

Collaboration

Solutions-Focused Mindset

Knowledge of Indigenous Cultures

Education

Bachelor Degree in Social Work

Healthcare Nursing Degree

Job description

Salary

The salary range for this position is CAD $31.53/Hr. - CAD $45.32/Hr.

Providence Health Care’s Indigenous Wellness and Reconciliation team is hiring!

To learn more about the Indigenous Wellness and Reconciliation team, check us out here.

“We are here to support and advocate for Indigenous folks to ensure that their healthcare is inclusive and that it is just as important as anyone else’s.” – Jaye Currie, Indigenous Wellness Liaison

Your duties will include:

• Establishing continuous, safe, and meaningful engagement processes with self-identified Indigenous patients and their families.
• Guiding patients and healthcare providers to access cultural practices, traditional medicines, ceremonies, and the All Nations Sacred Space.
• Connecting patients to community supports, including Elders, and acting as a liaison for patient journeys.
• Working closely with interdisciplinary teams and attending daily patient rounds.
• Coordinating referrals to and from Indigenous organizations and other health programs and services.

Bring your whole self, life experiences, and cultural learnings to this role and make a tangible impact on the health care services provided to Indigenous patient populations at Providence Health Care. We are committed to treating those we serve — and each other — with compassion and respect.

Programs that IWLs can be assigned to include:

• St Paul's Hospital - Emergency Department
• May's Place
• Road to Recovery
• BRIDGE

Meet the Indigenous Wellness and Reconciliation (IWR) team and what they do:

The IWR team guides Providence Health Care in its commitment to advance Truth and Reconciliation with Indigenous peoples, informed by seminal reports like In Plain Sight (2021) and the Truth and Reconciliation Commission. We are responsible for advancing Indigenous human rights in partnership with Indigenous Peoples, through processes underpinned by mutual respect and dignity.

Implementing innovative solutions to challenges is a key part of advancing culturally safe, identity-affirming care. This often involves multiple teams and services, and requires coordination and respectful collaboration.

What You Bring

• A strong knowledge and understanding of the colonial impact on the healthcare system as it pertains to Indigenous populations, through lived and professional experience.
• The ability to work collaboratively and decisively to support the goals of the Indigenous Wellness and Reconciliation Action Plan.
• Skills to work under pressure, be solutions-focused, deescalate, resolve conflict, and practice cultural humility to address cultural concerns.
• Demonstrated knowledge, experience, and understanding of Indigenous Peoples and cultures, including the roots of harm (colonization and racism) and ongoing harms experienced by Indigenous Peoples.
• Completion of a Bachelor Degree in social work, healthcare nursing, or related discipline is an asset but we will consider all learning through non-traditional avenues.

What We Offer

• The salary range for this role is $67,861 - $97,550 per year, depending on experience.
• A comprehensive health benefit package, including dental, vision, and life coverage.
• An orientation session and comprehensive onboarding for all new hires.
• A chance to grow professionally and personally, as part of a supportive team driven by innovation and a desire to address the future health needs of patients, families, and our communities.
• This position will be required to be on-site at St. Paul’s Hospital in downtown Vancouver.

Your Day to Day

• Providing consultation and navigation support for Indigenous patients, families, and health professionals, ensuring culturally safe care and removing system barriers.
• Supporting healthcare providers with culturally safe care, facilitating access to cultural practices and the All Nations Sacred Space, and connecting clients to Indigenous community resources.
• Building relationships with Indigenous clients, assessing needs, and assisting with concerns through the Patient Care Quality Office complaint process.
• Participating in discharge planning, coordinating services with community programs, and supporting clients’ transitions from hospital to community care.
• Working with care teams to navigate services, attend rounds, assess culturally safe needs, and manage referrals to Indigenous health organizations.
• Acting as a bridge between Indigenous communities and healthcare providers, ensuring understanding of health systems and available services.
• Supporting cultural safety education for healthcare teams, addressing Indigenous-specific racism and promoting culturally safe care environments.
• Maintaining documentation, records client care details, and completing required reports.
• Attending Indigenous Wellness & Reconciliation meetings, documenting referrals, and traveling as needed.
• Performing other related duties as required.

Advance Your Career at Providence Health Care!

We acknowledge that Providence Health Care and the new St. Paul’s Hospital site is located on the traditional, ancestral, and unceded territory of the Coast Salish Peoples, including the territories of the xʷməθkwəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.