Indigenous Resource Liaison

Restaurant Brands International Inc; Edmonton; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player in aviation seeks a Business Systems Project Coordinator to enhance operational excellence. This role involves collaborating with stakeholders to ensure seamless software execution, managing project timelines, and developing training materials. Candidates should have strong analytical skills, advanced proficiency in Microsoft Office, particularly Excel and PowerBI, and experience in software implementation. Join a diverse workforce that values growth, flexibility, and work-life balance while making a significant impact in the aviation sector. This is a fantastic opportunity for those looking to advance their careers in a dynamic environment.

Benefits

Competitive compensation

Benefit packages

Work-life balance

Friendly working environment

Qualifications

• 1-3 years of experience in an analytical operational or software implementation role.
• Exceptional written and verbal communication skills in English.

Responsibilities

• Act as liaison between stakeholders and software developer team for project success.
• Create and maintain detailed project plans and documentation.

Skills

Analytical skills

Critical thinking

Attention to detail

Communication skills

Time management

Education

Degree in relevant field

Professional certifications (e.g., PMP)

Tools

Microsoft Excel

PowerBI

ERP systems

CRM systems

Job description

Avmax is a diverse company offering every product and service related to aviation. We have locations, operations, and deployment worldwide.

Our vision at Avmax Group Inc. ("Avmax") is to simplify our customers' aviation needs through dependable, globally integrated services with trusted results. Established in 1976, our locations include: Calgary (HQ) and Vancouver in Canada, Great Falls and Jacksonville in the USA, Nairobi in Kenya, and N'Djamena in Chad.

Avmax offers the following capabilities: Aircraft Leasing, Airline Operations, Avionics, Component Repairs, Engineering, MRO, Paint and Spares. Avmax's engineering division is a Transport Canada authorized Design Approval Organization (DAO). Avmax's maintenance division is a Transport Canada authorized Maintenance Repair Organization (MRO).

Why work at Avmax?

Avmax has a diverse workforce with opportunity for growth and career advancements. We offer competitive compensation and benefit packages, flexibility, work-life balance, and a friendly working environment.

We are proud of our work and commitment to create one of the leading workforce, products, and services in the Aviation industry.

About the Role:

Avmax's Business Intelligence team works on direction-setting initiatives that drive growth and/or operational excellence.

The Business Systems Project Coordinator acts as liaison between the business stakeholders and software developer team to ensure seamless software execution. By collaborating closely with stakeholders, the Business Systems Project Coordinator helps identify and resolve issues, manage milestones, and reporting requirements. They will oversee the project timeline, track tasks, perform data entry, and map processes to align with division goals.

Reporting

The Business Systems Project Coordinator reports directly to the Director of Business Intelligence.

Core Competencies

• Able to establish credibility, trust, and respect throughout the organization.
• Exceptional attention to detail.
• Analytical and critical thinking skills.
• Ability to work cross-functionally with multiple disciplines and levels within the organization.
• Ability to work in an unstructured environment with ambiguity and adapt to change.
• Organization and time management skills.

Key Performance Indicators / Duties & Responsibilities

• Attain deep knowledge of operational software (ERP, CRM, etc.) modules, database structure and points of integration with other applications.
• Gain a deep understanding of the organization's business processes, leveraging this knowledge to oversee and guide the implementation and maintain the operational software.
• Responsible to create and maintain detailed project plans, define milestones and deadlines to ensure projects stay on track.
• Create and maintain company process and procedure documentation.
• Develop training materials and documentation for operational software.
• Responsible for regular communication with both technical and non-technical stakeholders, ensuring all parties are informed about progress, issues, and solutions.
• Acts as liaison between the stakeholders and software developer team ensuring timely and accurate communication.
• Work with software developer to resolve any programming or technical issues.
• Prepare monthly and quarterly reports utilizing advanced data analytics and visualization tools to present company performance, cost efficiency, risk factors, supporting data-driven decision-making for the management team.
• Provide Help Desk support for software users, test new functionality, resolve technical issues and other general inquiries.
• Other duties as assigned.

Qualifications

• Degree and/or relevant professional certifications (e.g., PMP) considered an asset.
• Advanced Microsoft Office skills, specifically with Excel and PowerBI.
• Ability to facilitate discussions between diverse functional groups and present solutions.
• Ability to analyze and work collaboratively and cross-functionally in a fast-paced, ever-changing environment.
• Exceptional written and verbal communication skills in English.
• Team player and willingness to take on any tasks that are required.

Experience

• 1-3 years of experience in an analytical operational role or software implementation role required.
• Experience translating data and creating strategic reports.
• Prior work experience with Cloudcards is considered a strong asset.
• Knowledge of the aviation industry is considered a strong asset, specifically in Aircraft Leasing and/or Aircraft Records.