Indigenous Patient Navigator - (215872)

Island Health; Port Hardy; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading health authority is seeking an Indigenous Patient Navigator to advocate for Indigenous patients and families in British Columbia. This role focuses on improving cultural safety in healthcare services and requires a diploma along with experience working closely with Indigenous communities. The candidate will work collaboratively with healthcare professionals to ensure understanding and responsiveness to the unique needs of Indigenous patients.

Qualifications

• Minimum 2 years of experience working with Indigenous communities in BC.
• Extensive knowledge of health issues affecting Indigenous populations.
• Understanding of community-based Indigenous organizations.

Responsibilities

• Provide advocacy support to Indigenous patients and their families.
• Collaborate with the Indigenous Health team to implement culturally safe services.
• Maintain workload databases and reporting requirements.

Skills

Collaborative working relationships

Effective verbal communication

Effective written communication

Facilitation skills

Conflict resolution skills

Problem-solving skills

Cultural safety issues awareness

Education

Diploma in healthcare, Social Work, or relevant field

Tools

Word processing

Spreadsheet programs

Database programs

Job description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Reporting to the Manager, Indigenous Health, the Indigenous Patient Navigator is responsible for providing day-to-day advocacy support to Indigenous, First Nations, Metis and Inuit, patients, and their families accessing care and services in Island Health. In conjunction with the Indigenous Health team the Navigator will develop and implement indigenous culturally safe services that assist in improving the health of Indigenous patients and their families. The Indigenous Patient Navigator promotes interdisciplinary collaboration and communication and provides information and referrals to First Nation communities and Indigenous organizations throughout BC and maintains workload data bases and reporting requirement set by Island Health.

QUALIFICATIONS: Education, Training And Experience

A level of education, training and experience equivalent to a Diploma in health care, Social Work, or relevant field with extensive understanding of the health care system and two (2) years recent related experience working with Indigenous communities in British Columbia.

Extensive knowledge of community-based Indigenous organizations in British Columbia. Extensive knowledge of health issues, specifically mental health issues, addiction and diseases impacting Indigenous communities. Extensive knowledge of urban health and social programs and services that target First Nations', Metis and Inuit peoples. Knowledge of the various benefits and medical service plans.

Skills And Abilities

• Demonstrated ability to initiate and maintain collaborative working relationships.
• Ability to communicate effectively both verbally and in writing.
• Demonstrated facilitation, conflict resolution and problem-solving skills.
• Demonstrated ability to deal with Indigenous cultural safety issues.
• Openness to ongoing anti-racism learning and development.
• Ability to operate related equipment including word processing, spreadsheet and database programs.
• Physical ability to perform the duties of the job.

https://jd.viha.ca/JD4641.pdf