Independent EAP Counsellor (All locations)

LifeWorks; Canada; On-site; CAD 80,000 - 110,000; Full time

Benefits offered by this job

Steady referrals

Flexible practice setup

Diverse client base

Professional visibility and networking

Clinical consultation access

Bi‑monthly billing and prompt payments

Specialized services opportunities

Job summary

TELUS Health is expanding access to mental health support across Canada’s remote and rural communities. As an in‑person EAP counsellor contractor, you will deliver solution‑focused care to employees and their families, joining a network of professionals to close the gap in mental health access.

You will collaborate with internal teams, maintain clinical standards, and engage with clients while navigating ethical and confidentiality guidelines.

Qualifications

• Master’s degree in Counselling, Psychology, or Social Work.
• Minimum 5 years post‑credential counselling experience.
• Valid professional liability insurance coverage.
• Demonstrated expertise in solution‑focused, short‑term counselling approaches and goal‑oriented treatment planning.
• Ability to assess and manage high‑risk cases, including clients at risk of harm to self or others.
• Experience working with individuals, couples, and families across varying presenting concerns.

Responsibilities

• Deliver solution‑focused, short‑term in‑person counselling to employees and their families.
• Partner with TELUS Health’s internal EAP team to assess client needs, establish goals, and develop individualized treatment plans within EAP coverage parameters.
• Serve as a TELUS Health representative when engaging with clients, local employers, and Indigenous health organizations to strengthen community partnerships and expand mental health access in underserved areas.
• Maintain accurate clinical documentation and records in alignment with TELUS Health’s clinical standards, protocols, and regulatory requirements.
• Connect clients with local community resources and support services to enhance their treatment outcomes and promote sustainable well‑being.
• Adhere to professional, ethical, and confidentiality guidelines while managing high‑risk cases and complying with all relevant provincial and federal regulations.
• Engage in continuous professional development to stay current with best practices in solution‑focused therapy and mental health care.

Skills

Solution-focused therapy

Short-term counselling

High-risk assessment

Documentation

Education

Master’s degree in Counselling, Psychology, or Social Work

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Registered Psychologist or Registered Social Worker – In‑Person EAP Affiliate Across Canada

Service Type: In‑Person Employee Assistance Program (EAP) Referrals

Fully registered Clinical Social Workers, Counselling Therapists, Clinical Counsellors, or Psychologists

Our team and what we will accomplish together

TELUS Health is empowering every person to live their healthiest life by expanding access to mental health support across Canada’s remote and rural communities. As an in‑person EAP counsellor contractor, you will deliver solution‑focused care to employees and their families. You will join a growing network of mental health professionals committed to closing the gap in mental health access for those who need it most, backed by TELUS Health’s clinical expertise, referral support, and dedication to diversity and inclusion.

What you will do:

• Deliver solution‑focused, short‑term in‑person counselling to employees and their families.
• Partner with TELUS Health’s internal EAP team to assess client needs, establish goals, and develop individualized treatment plans within EAP coverage parameters.
• Serve as a TELUS Health representative when engaging with clients, local employers, and Indigenous health organizations to strengthen community partnerships and expand mental health access in underserved areas.
• Maintain accurate clinical documentation and records in alignment with TELUS Health’s clinical standards, protocols, and regulatory requirements.
• Connect clients with local community resources and support services to enhance their treatment outcomes and promote sustainable well‑being.
• Adhere to professional, ethical, and confidentiality guidelines while managing high‑risk cases and complying with all relevant provincial and federal regulations.
• Engage in continuous professional development to stay current with best practices in solution‑focused therapy and mental health care.

What you bring:

• A Master’s degree in Counselling, Psychology, or Social Work.
• Valid professional liability insurance coverage.
• Minimum of 5 years post‑credential counselling experience.
• Demonstrated expertise in solution‑focused, short‑term counselling approaches and goal‑oriented treatment planning.
• Ability to assess and manage high‑risk cases, including clients at risk of harm to self or others.
• Experience working with individuals, couples, and families across varying presenting concerns.
• Strong clinical documentation and record‑keeping skills aligned with professional standards and regulatory requirements
• A professionally maintained private office or clinic space suitable for in‑person sessions.

Great‑to‑haves:

• Knowledge of or experience working with Indigenous communities, cultural competency training, or understanding of trauma‑informed care practices.
• Experience with specialized EAP services such as work support programs, critical incident stress debriefing, or post‑trauma interventions.

Why join TELUS Health as an Independent Contractor?

• Steady stream of referrals to support your independent practice growth.
• Flexibility to work as a solo practitioner or as part of an established group practice on your terms.
• Opportunity to work with a diverse client base and make a meaningful impact.
• Increased professional visibility and credibility through association with TELUS Health
• Access to clinical consultation, and peer networking.
• Reliable bi‑monthly billing cycle and prompt payments, including coverage for no‑shows and late cancellations.
• Opportunities to deliver specialized services such as work support programs and post‑trauma interventions.

TELUS Commitment to Diversity and Inclusion

TELUS is committed to promoting and celebrating diversity, inclusion, and well‑being within our team, company, and the communities where we live and work. We recognize the worth and dignity of all people and are dedicated to creating an inclusive environment where everyone can thrive. We believe that diverse perspectives strengthen our organization and help us better serve the communities we support.

A bit about us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.