Incoming Food Safety and Quality Supervisor

Ferrero International S.A.; Brantford; On-site; CAD 70,000 - 90,000; Full time

Job summary

A multinational food company in Brantford, Ontario, is seeking a Food Safety and Quality Supervisor to manage incoming materials, oversee quality inspections, and lead a team of technicians. The ideal candidate should have strong leadership abilities, excellent organizational and communication skills, and knowledge of quality standards in the food industry. This position requires maintaining high food safety and quality standards to ensure compliance across processes.

Benefits

Equal employment opportunities

Diversity and inclusion commitments

Qualifications

• Knowledge of methodology for quality inspection on raw materials, packaging, and semi-finished products.
• Demonstrated ability to manage and provide strong leadership to a team.
• Able to travel to warehouses and provide support when needed.

Responsibilities

• Ensure all incoming materials are inspected and stored according to procedures.
• Manage non-conforming materials regarding quality testing.
• Oversee the day-to-day activities of the Quality Sampling Technicians.

Skills

Knowledge of raw materials and packaging materials

Leadership skills

Excellent organizational skills

Communication skills

Ability to work independently

Education

Post-secondary degree in related field

Tools

MS Office

SAP

Job description

Incoming Food Safety and Quality Supervisor

Brantford, ON

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role:

• This position reports to the Plant Food Safety and Quality Director of Ferrero Canada Ltd. The successful candidate will be responsible for:
• Food Safety and Quality at the plant, related to incoming process flow, in accordance to group guidelines, in order to avoid any quality issues related to the incoming deliveries.
• Management of non-conformances on Incoming materials, according to the Group and local procedures
• Support with investigations for non-conforming materials in the value chain (raw materials, packaging and semi-finished).
• Supervise and coordinate the job of the Quality Sampling Technicians, Raw Material Technician and Packaging Lab Specialist and sampling activities on the incoming materials.
• Management of quality of internal and 3rd party warehouses in compliance with Group guidelines
• Providing support for Food safety and quality to the internal and external warehouses.

Main Responsibilities:

INCOMING MATERIAL MANAGEMENT

• Ensure that all incoming materials are inspected and stored in the opportune condition, according to the group and local procedures

• Ensuring the release of incoming materials after quality testing as per minimum requirements

• Non-conformity management of incoming materials, including stock management in SAP for holds and releases for raw materials

• Execute additional statistical sampling and inspection for non -conforming materials

• Provide inspection reports and support claims process for FSQ related issues in the supply chain

• Support central teams in shelf life studies and management of local shelf life extensions of materials

• Work closely with the 3rd party warehouses to provide quality support where needed and manage non-conformities with incoming raw, semi-finished or packaging materials

• Make final decisions on raw, semi-finished & packaging non-conformities

• Communication of not conforming deliveries to the internal and external parties involved (FSQ team, Suppliers, SC, Purchasing, MRP, FQD, AQM DPU, DMP, etc.)

• Work closely with the Area and Central departments involved on the incoming material processes

• Participation during audits and management of corrective/preventive action implementation

• Provide information requested by central departments (FQD, AQM, etc.)

• Support projects to set up process for Incoming materials

WAREHOUSING AND TRANSPORTATION MANAGEMENT

• Ensure implementation of group quality requirements related to warehousing and transportation

• Support all warehouses (internal and external) in case of non-conformities and day to day operations needs

• Responsible for managing 3rd party facility audits and approval

• Risk assessment of warehousing operations related to material receiving and storage

• Participate in SIM and other related FOX activities

NON-CONFORMING PRODUCT

• Promptly provide support to the production department, in case of anomalies identified along the process or in case of quality issues.

• In case of issues or anomalies, cooperate along with the PQM responsible, to determine and implementing corrective actions to avoid that the same issues continue to appear.

• Keeps the product on hold for Food safety and quality reasons.

• Manages the possible non-conformities.

• Support FSQM pillar for root cause analysis for NC and consumer complaints related to materials.

• Execute additional statistical sampling and inspections for semifinished on hold for deviations.

• Support and provide necessary documentation for the supply chain claims related to food safety and quality.

HUMAN RESOURCES MANAGEMENT

• Oversee the day-to-day activities of the Quality Sampling Technicians and Packaging Lab.

• Ensure that all Technicians involved in the incoming checks are trained on related procedures and operate in compliance with the work instructions and operative procedures.

• Organize work hours, vacation requests and performance evaluation for technicians

• Ensure the technicians are trained for Health and Safety as well as Environmental aspects

QUALITY AND FOOD SAFETY

• Ensure all program requirements/standards regarding quality and food safety are implemented, practiced and maintained

• Responsible for risk assessment of incoming processes HARPC plan and support FSQSM for Food defense implementation

ENVIRONMENTAL

• To assist in the implementation of and conformance to the Environmental Management System within key process areas

Who we are looking for:

• Knowledge of raw materials and packaging materials used in the food industry

• Knowledge of methodology for quality inspection on raw materials, packaging and semi-finished products

• Knowledge of statistical checks and sampling methods, including aseptic techniques

• Demonstrated ability to manage and provide strong leadership to a team

• Excellent organizational skills and communication skills in a multi-cultural environment

• Able to travel to warehouses and provide support when needed

• Able to work independently

• Knowledge of Ferrero’s products and Quality and Food safety standards

• Ability to conduct audit, presentations and training sessions

• Good knowledge of MS office and SAP

• A post-secondary degree in related field is preferred

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

Accommodations:

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.