Inclusion Support Facilitator

YMCA of Hamilton/Burlington/Brantford; Burlington; Hybrid; CAD 51,000 - 56,000; Full time

Benefits offered by this job

Paid vacation

Personal days

Health benefits

Pension with employer match

MHOD program

Hybrid work

Program discounts

Staff YMCA membership

Job summary

The YMCA of Hamilton|Burlington|Brantford is seeking an Inclusion Support Facilitator to enhance inclusion within Child Care, Day Camp and Community Outreach programs in Burlington, ON. Reporting to the General Manager, Inclusion Services, this role focuses on developing individual plans, providing resources, and supporting staff through professional learning.

You will collaborate with Case Managers, aim to remove barriers to inclusion, and support staff in implementing strategies for children

Qualifications

• Post-secondary education in a child related field such as Child and Youth Care or Early Childhood Education Diploma.
• Minimum 2 years of experience in a child care setting.
• Knowledge of child development demonstrated through experience working with children that have developmental, physical, health/medical, personal care, mental health, and social emotional needs.
• Experience effectively identifying problems and proposing solutions.
• Ability to work effectively both independently and establish effective working relationships with staff, managers, families and community partner agencies.
• Strong interpersonal communication skills, both written and verbal.
• Ability to work in a fast-paced environment with multiple demands occurring at once.
• Proficient computer skills in Microsoft Office email and/or internet applications.
• Current Standard First Aid and CPR (Level C) certification.
• Access to reliable personal transportation to travel throughout Hamilton, Burlington, Brantford to visit programs within the community and provide on-site support is required.

Responsibilities

• Empower staff to set up program spaces that are inclusive of all children by providing effective group resources and promote a universal design approach to inclusion.
• Collaborate with community-facing staff and families to strengthen inclusive practices, identify accommodations or modifications, and support the application of individual support plans.
• Assist with completing intakes and developing individual plans.
• Support with the implementation of plans developed by the Case Manager, including modeling strategies to build staff capacity in working with children who have disabilities, medical, mental health and social emotional needs.
• Utilize a strengths-based approach when supporting plans and strategies while considering the health, safety, well-being, and engagement of children.
• Contribute to meetings involving the Case Manager, Program Manager, site staff, and/or families to problem solve and develop goals or action items.
• Support with professional learning for community-facing staff, both virtually and in-person.
• Collect, prepare, and maintain ongoing accurate information and documentation.
• Complete program observations and collect information to support the development of strategies and planning.
• Utilize a variety of teaching techniques including relationship building, active listening, modeling strategies in action, providing practical strategies and onsite support.
• Source and create relevant and current resources to support inclusion.
• Model and comply with all policies, procedures, best practices and employee expectations as established by the YMCA.
• Communicate in a respectful manner, including listening and seeking to understand different perspectives.
• Hours of work are based on a 40-hour per week schedule, Monday to Friday, with the flexibility to be available early mornings and evenings to accommodate the needs of the Child Care Programs. At certain times during the year, weekends may be required for the purpose of providing training.

Job description

Description

Ron Edwards Family YMCA
500 Drury Lane
Burlington, ON L7R 2X2, CAN

Salary: $52,967, commensurate with experience

Department: Child Care, Community Outreach, and Day Camp

Location: Burlington, ON

Employment Type: Regular Full-Time Salaried with benefits and a complimentary YMCA membership

Deadline to Apply: September 18, 2026

Anticipated Start Date: October 2026

Why You’ll Love Working With Us

In addition to working with an amazing team in an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success, we offer:

• Paid Vacation Entitlements that increase with seniority (subject to eligibility)
• Paid Personal days and sick days
• A generous employer-paid Group Health benefit plan starting from day 1, with 3 flexible options to choose from
• A Defined Contribution Pension Plan with up to 5% employer matching
• Mental Health on Demand (MHOD) Program
• Hybrid work arrangements with in-person office time to collaborate, innovate and build relationships with your colleagues
• Reduced rates for YMCA Child Care, Camp, and Child & Youth programs (subject to availability)
• Free staff YMCA Health & Fitness Memberships

Position Overview

Reporting to the General Manager, Inclusion Services for Children with a dotted line to the Case Manager, Child Care Inclusion Services, the Inclusion Support Facilitator provides support to the Child Care, Day Camp and Community Outreach department through program resource visits, developing individual plans, resource creation, and supporting with professional learning as needed. In this role, the Facilitator works collaboratively with Case Managers to remove barriers to inclusion and support quality where children feel connected, a sense of belonging, well-being, expression and engagement. The Facilitator will receive guidance and limited direction on assigned tasks from the Case Manager, as required. This is a great opportunity for an individual with a high level of interest in working with the YMCA HBB as a charitable organization.

What You’ll Do

• Empower staff to set up program spaces that are inclusive of all children by providing effective group resources and promote a universal design approach to inclusion.
• Collaborate with community-facing staff and families to strengthen inclusive practices, identify accommodations or modifications, and support the application of individual support plans.
• Assist with completing intakes and developing individual plans.
• Support with the implementation of plans developed by the Case Manager, including modeling strategies to build staff capacity in working with children who have disabilities, medical, mental health and social emotional needs.
• Utilize a strengths-based approach when supporting plans and strategies while considering the health, safety, well-being, and engagement of children.
• Contribute to meetings involving the Case Manager, Program Manager, site staff, and/or families to problem solve and develop goals or action items.
• Support with professional learning for community-facing staff, both virtually and in-person.
• Collect, prepare, and maintain ongoing accurate information and documentation.
• Complete program observations and collect information to support the development of strategies and planning.
• Utilize a variety of teaching techniques including relationship building, active listening, modeling strategies in action, providing practical strategies and onsite support.
• Source and create relevant and current resources to support inclusion.
• Model and comply with all policies, procedures, best practices and employee expectations as established by the YMCA.
• Communicate in a respectful manner, including listening and seeking to understand different perspectives.
• Hours of work are based on a 40-hour per week schedule, Monday to Friday, with the flexibility to be available early mornings and evenings to accommodate the needs of the Child Care Programs. At certain times during the year, weekends may be required for the purpose of providing training.

What You’ll Bring

• Post-secondary education in a child related field such as Child and Youth Care or Early Childhood Education Diploma.
• Minimum 2 years of experience in a child care setting.
• Knowledge of child development demonstrated through experience working with children that have developmental, physical, health/medical, personal care, mental health, and social emotional needs.
• Experience effectively identifying problems and proposing solutions.
• Ability to work effectively both independently and establish effective working relationships with staff, managers, families and community partner agencies.
• Strong interpersonal communication skills, both written and verbal.
• Ability to work in a fast-paced environment with multiple demands occurring at once.
• Proficient computer skills in Microsoft Office email and/or internet applications.
• Current Standard First Aid and CPR (Level C) certification.
• Access to reliable personal transportation to travel throughout Hamilton, Burlington, Brantford to visit programs within the community and provide on-site support is required.

A Major Asset If

• You have Crises Intervention and Prevention Certification.
• You have experience in working with members of different cultural and racial backgrounds, including visible and invisible dimensions of diversity.
• You have experience with use of Salesforce.

This position requires a commitment to the YMCA mission and core values of: Inclusion, Caring, Honesty, Respect and Responsibility, as well as a commitment to building developmental assets in children and adults.

All offers of employment will be subject to the provision that the successful incumbent provides the YMCA of Hamilton|Burlington|Brantford with a current and satisfactory Police Records Check. Positions responsible for the direct supervision of children and/or vulnerable persons will be required, in addition to a Police Records Check, to provide a Vulnerable Sector Screening Report at the time of hire. Police Records Checks are reviewed on an individual basis, and the offence(s), if any, is considered in the decision‑making process in relation to the requirement of working with children; therefore, not eliminating all candidates with a record from being offered a position.

Organizational Overview

As one of the largest charitable community service organizations in Canada, the YMCA of Hamilton|Burlington|Brantford responds to critical social needs in the community and works to provide solutions. By nurturing the potential of children, youth and adults, the YMCA connects people to life‑building opportunities, to each other and enhances their quality of life. We foster social responsibility and healthy living. The YMCA works collectively with community partners that share the YMCA’s determination in strengthening the foundations of community for all people.

Inclusion, Diversity, Equity and Accessibility

The YMCA of Hamilton|Burlington|Brantford is committed to creating an inclusive, diverse, equitable and accessible environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or neurodiversity.

We understand the social barriers preventing individuals from applying for open roles. We encourage those from the Indigenous, 2SLGBTQIA+, BIPOC, and Disabled communities to apply.

If you need any accommodation throughout the recruitment process, please do not hesitate to contact our People, Leadership and Culture Department at [e-mail]

Ready to Make a Difference

The YMCA is a charity that ignites the potential in people. #YSavesLives starts with building a strong community. If you’re passionate about people and excited to lead impactful initiatives, we want to hear from you!