Inbound Account Executive - Hospitality

Lightspeed POS; Toronto; Hybrid; CAD 57,000 - 95,000; Full time

Benefits offered by this job

Flexible paid time off

Equity options

Pension plan contributions

Training opportunities

Health and wellness credit

Volunteer time off

MacBook purchase program

Enhanced parental leave

Job summary

Lightspeed is seeking an Account Executive for its Hospitality sales team, ideally based in Toronto or Montreal, in a flexible hybrid setup. You will work with restaurants across North America, running product demonstrations and guiding prospects through the full sales cycle.

The role emphasizes SaaS sales, strong communication, and the ability to manage multiple opportunities while collaborating with SDRs and internal pricing teams.

Qualifications

• 2–4 years of sales experience in SaaS or technology sales.
• Experience running product demonstrations or consultative sales conversations.
• Strong written and spoken English.
• Ability to manage multiple opportunities in a high-volume sales environment.
• Proactive mindset with ownership and accountability.
• Curiosity and willingness to continuously learn and improve.
• Experience with Salesforce or similar CRM platforms.

Responsibilities

• Manage and follow up with qualified inbound leads generated by marketing and SDR teams.
• Run product demonstrations via video calls and screen sharing for prospective restaurant customers.
• Understand operational needs of restaurant owners and recommend Lightspeed solutions.
• Guide prospects through full sales cycle from demo to close.
• Collaborate with SDRs to coordinate demos and opportunities.
• Work with internal stakeholders on pricing and deal structuring when required.
• Maintain accurate deal progression and pipeline management in Salesforce.
• Achieve and exceed monthly and quarterly sales targets.
• Support new customers through onboarding and go-live.

Skills

SaaS sales

Product demos

Communication skills

Opportunity management

Ownership & accountability

Willingness to learn

CRM: Salesforce

English fluency

Tools

Salesforce

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well... you might just be in the right place!

Lightspeed is looking for an Account Executive to join our Hospitality sales team. Ideally, you will be based in Toronto or Montreal, where you’ll collaborate closely with your teammates in a flexible hybrid environment.

In this role, you will help restaurants across North America discover how Lightspeed can power and grow their business.

You’ll work primarily with qualified inbound leads, running product demonstrations, understanding the operational needs of restaurant owners, and guiding prospects through the full sales process.

This is an excellent opportunity for a SaaS Account Executive who enjoys working in a fast-paced environment, running demos, and helping customers adopt technology that improves their business.

If you enjoy sales, technology, and working with entrepreneurs in the hospitality industry, this could be the perfect role for you.

What you’ll be doing:

• Manage and follow up with qualified inbound leads generated by our marketing and SDR teams
• Run product demonstrations via video calls and screen sharing for prospective restaurant customers
• Understand the operational needs of restaurant owners and recommend the right Lightspeed solution
• Guide prospects through the full sales cycle from demo to close
• Collaborate closely with Sales Development Representatives (SDRs) to coordinate demos and opportunities
• Work with internal stakeholders on pricing and deal structuring when required
• Maintain accurate deal progression and pipeline management in Salesforce
• Achieve and exceed monthly and quarterly sales targets
• Support new customers through the initial stages of onboarding and go-live

What you need to bring:

• 2–4 years of sales experience, ideally in SaaS or technology sales
• Experience running product demonstrations or consultative sales conversations
• Strong communication and presentation skills
• Ability to manage multiple opportunities in a high-volume sales environment
• A proactive mindset with strong ownership and accountability
• Curiosity and a willingness to continuously learn and improve
• Excellent written and spoken English
• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

And a little bit of...

• Experience selling SaaS or software solutions
• Experience selling to SMB customers
• Experience in the hospitality or restaurant industry
• Familiarity with POS, payments, or business management software
• Experience using Salesforce or similar CRM platforms

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work
• A culture that celebrates performance
• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard
• Career-defining opportunities

Plus benefits designed to keep you happy, healthy and fulfilled.

• Flexible paid time off and remote work policies
• Equity options, because this is your company too
• Contributions to your pension plan. Your future matters
• Training opportunities to grow your skills and career
• Health and wellness credit so you feel your best
• Time off to volunteer and give back to your community
• Interest groups, employee led networks, social committees to sponsored sports teams
• Computer purchase program to get your personal Macbook
• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $57,000 TO $95,000 CAD. Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.

Please note that this compensation information is solely for candidates hired to perform work within Ontario and reflects the amount Lightspeed is willing to pay at the time of this posting. This role represents an existing vacancy at Lightspeed. Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; all hiring decisions are made by our recruiting and hiring teams.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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