Inbound Account Executive - Hospitality

Lightspeed POS; Montreal; Hybrid; CAD 65,000 - 100,000; Full time

Benefits offered by this job

Flexible PTO

Remote work

Equity options

Pension plan

Training opportunities

Wellness credit

Volunteer time off

Macbook purchase program

Job summary

Lightspeed is seeking an Account Executive for its Hospitality sales team, based in Toronto or Montreal with a hybrid setup. You will engage qualified inbound leads, demonstrate Lightspeed solutions, and address the operational needs of restaurant owners across North America.

You will guide prospects through the full sales cycle, collaborate with SDRs, and support pricing discussions. The role emphasizes high-volume selling, demos, and a customer-first approach in a fast-paced SaaS environment.

Qualifications

• 2–4 years of sales experience, ideally in SaaS or technology sales.
• Experience running product demonstrations or consultative sales conversations.
• Strong communication and presentation skills.
• Ability to manage multiple opportunities in a high-volume environment.
• Ownership, accountability and a proactive mindset.
• Excellent written and spoken English.
• Experience with Salesforce or similar CRM platforms.

Responsibilities

• Manage and follow up with qualified inbound leads from marketing and SDR teams.
• Run product demonstrations via video calls and screen sharing for restaurant customers.
• Understand restaurant owners' needs and recommend Lightspeed solutions.
• Guide prospects through the full sales cycle from demo to close.
• Collaborate with SDRs to coordinate demos and opportunities.
• Support pricing and deal structuring with internal stakeholders when needed.
• Maintain accurate deal progression and pipeline in Salesforce.
• Achieve and exceed monthly and quarterly sales targets.
• Assist new customers during onboarding and go-live.

Skills

Sales experience

Product demonstrations

Communication skills

English fluency

Education

Bachelor's degree (preferred)

Tools

Salesforce

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is looking for an Account Executive to join our Hospitality sales team. Ideally, you will be based in Toronto or Montreal, where you’ll collaborate closely with your teammates in a flexible hybrid environment.

In this role, you will help restaurants across North America discover how Lightspeed can power and grow their business.

You’ll work primarily with qualified inbound leads, running product demonstrations, understanding the operational needs of restaurant owners, and guiding prospects through the full sales process.

This is an excellent opportunity for a SaaS Account Executive who enjoys working in a fast-paced environment, running demos, and helping customers adopt technology that improves their business.

If you enjoy sales, technology, and working with entrepreneurs in the hospitality industry, this could be the perfect role for you.

What you’ll be doing:

• Manage and follow up with qualified inbound leads generated by our marketing and SDR teams

• Run product demonstrations via video calls and screen sharing for prospective restaurant customers

• Understand the operational needs of restaurant owners and recommend the right Lightspeed solution

• Guide prospects through the full sales cycle from demo to close

• Collaborate closely with Sales Development Representatives (SDRs) to coordinate demos and opportunities

• Work with internal stakeholders on pricing and deal structuring when required

• Maintain accurate deal progression and pipeline management in Salesforce

• Achieve and exceed monthly and quarterly sales targets

• Support new customers through the initial stages of onboarding and go-live

What you need to bring:

• 2–4 years of sales experience, ideally in SaaS or technology sales

• Experience running product demonstrations or consultative sales conversations

• Strong communication and presentation skills

• Ability to manage multiple opportunities in a high-volume sales environment

• A proactive mindset with strong ownership and accountability

• Curiosity and a willingness to continuously learn and improve

• Excellent written and spoken English

• As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

And a little bit of…

• Experience selling SaaS or software solutions

• Experience selling to SMB customers

• Experience in the hospitality or restaurant industry

• Familiarity with POS, payments, or business management software

• Experience using Salesforce or similar CRM platforms

We know that people are more than what’s on their CV.

Be a changemaker

You’ll enjoy:

• A flexible work environment that empowers you to do your best work

• A culture that celebrates performance

• The chance to make an impact in a team that’s big enough for career growth, but lean enough to make your voice heard

• Career-defining opportunities

• Flexible paid time off and remote work policies

• Equity options, because this is your company too

• Contributions to your pension plan. Your future matters

• Training opportunities to grow your skills and career

• Health and wellness credit so you feel your best

• Time off to volunteer and give back to your community

• Interest groups, employee led networks, social committees to sponsored sports teams

• Computer purchase program to get your personal Macbook

• Enhanced parental leave to support growing families

Fuel your growth. Find your people.

At Lightspeed, your growth is our priority. We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities.

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.