In-Seat Server | Part-Time | Rogers Field at Nat Bailey Stadium

Oak View Group; Vancouver; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading company in event hospitality seeks a Premium In-Seat Server to deliver exceptional service at Rogers Field during the Vancouver Canadians' games. This part-time role offers the opportunity to work in a dynamic environment while honing service skills, all while ensuring guest satisfaction in a fun, fast-paced atmosphere.

Benefits

Pension matching

Qualifications

• Experience working in a fast-paced, high volume environment preferred.
• Must acquire and maintain Serving It Right compliance training.
• Ability to communicate clearly with guests and team members.

Responsibilities

• Provides quick and professional service to guests.
• Fulfills mobile orders in Premium Seating Sections.
• Maintains a clean and professional appearance.

Skills

Communication

Teamwork

Organization

Customer Service

Education

High School Diploma or G.E.D.

Tools

Serving It Right Certification

Job description

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

The Premium In-Seat Server provides ultimate hospitality for guests in a fast-paced, high volume environment. This role helps fulfil and delivers mobile orders within the Premium Seating Sections of the venue.

This role pays an hourly rate of $17.85 to $20.00 CAD

Benefits for part-time roles Pension matching.

This position will remain open until June 6, 2025.

Welcome to ROGERS Field at Nat Bailey Stadium, proud home of the Vancouver Canadians. Oak View Group serves the stadium as its main Food & Beverage partner during a brief but intense season of 66 games in 11 weeks, running from April to September. The venue is family-friendly and offers a positive environment where to grow your skills while creating memorable moments for the fans. This is a perfect opportunity for someone looking for an extra gig, part-time work, and a fun work environment.

• Provides quick, attentive, friendly and professional service to arena guests and is able to communicate clearly with all customers.
• Ensures that snacks and drinks are served properly and in a timely manner as ordered by the customer.
• Ensures neat presentation of all ordered items, with no spill-over.
• Maintains availability to work during many peak periods.
• Assists with stocks server station(s) in the clubs when necessary (ice, mixers, cups, napkins etc).
• Maintains high responsiveness to orders and take initiative to capture mobile orders from groups and individuals in the premium club soft seating sections.
• Maintains a professional and clean appearance.
• Communicates with leads in order to improve systems and coordination so that patrons may be impressed by their experience.
• Builds and maintains knowledge regarding menu items offerings so that patron questions may be accurately answered.
• Experience working in a fast-paced, high volume environment preferred.
• Experience in stadiums as in-seat server or food runner preferred.
• Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
• Must acquire and maintain Serving It Right and other required compliance trainings.
• Ability to work in a team-oriented, fast-paced, event-driven environment.
• Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
• Serving It Right Certification and ability to serve alchoholic beverages required.
  
  
  

Physical Dimensions

• Performing the duties of this position involves extensive and continuous standing and walking. Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl. The vision requirements include the ability to adjust focus, peripheral vision and close vision.
  
  
  

Working Conditions & Hazards

• Exposed to weather and non-weather related cold temperatures.
• In areas with low levels of CO exposure.
• Wet and slippery floors.
• Pinch points and tight working spaces throughout building.
• Exposed to high noise levels.
  
  
  

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.