In-Room Dining Venues Server

AccorHotel; Winnipeg; On-site; CAD 30,000 - 60,000; Full time

Job summary

A luxury hotel in Winnipeg is seeking a Venues Server dedicated to In-Room Dining. The successful candidate will provide exceptional service by delivering food and beverage orders with care and maintaining high standards. Responsibilities include addressing guest concerns and ensuring a warm and welcoming atmosphere. This full-time role offers career advancement prospects and a comprehensive benefits package.

Benefits

Extended medical benefits

Pension plan with company match

Employee discounts at Accor properties

Learning programs for skill development

Complimentary meals in the staff cafeteria

Qualifications

• Previous food and beverage or room service experience is an asset.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly and professionally.
• Serve as an ambassador of Fairmont Winnipeg.
• Address guest concerns promptly.
• Collect and clear trays from guest rooms and hallways.

Skills

Food and beverage service

Communication skills

Organizational skills

Guest service attitude

Job description

Overview

As a Venues Server with a focus on In-Room Dining at Fairmont Winnipeg you will be responsible for delivering memorable guest experiences through timely professional and personalized service. You will ensure that all in-room dining orders and VIP amenities are delivered with care and precision while maintaining the highest standards of cleanliness guest interaction and service excellence in alignment with Fairmonts Service Promise.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly and professionally ensuring accuracy and presentation standards.
• Organize and deliver VIP amenities daily ensuring attention to detail accuracy and timeliness.
• Serve as an ambassador of Fairmont Winnipeg by providing a warm welcoming first impression.
• Use guest names whenever possible to personalize service and enhance the guest experience.
• Maintain a courteous professional attitude toward guests and colleagues at all times.
• Promptly address guest concerns and relay relevant issues to the Manager on Duty.
• Collect and clear trays from guest rooms and hallways in a timely manner.

Qualifications

• Previous food and beverage or room service experience is an asset.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• A guest-focused service-driven attitude with a professional demeanor.
• Ability to work independently and in a fast-paced environment.

Additional Information

Whats in it for you

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health Dental Life Insurance Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
• Complimentary meals in our staff cafeteria
• Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
• Complimentarydry-cleaning services for your work attire
• Learning programs tailored to hone your skills and talents
• Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives including our Sustainability Committee and Diversity Equity & Inclusion (DEI) Committee
• Career advancement opportunities with pathways to national and international promotions the opportunities are limitless
• Access to our comprehensive benefits package including extended health dental vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are

Located in the heart of vibrant downtown Winnipeg Manitoba at the historic corner of Portage and Main Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract recruit and promote diverse talent.We are happy to provide you accommodation at any stage of the application process please contact the Talent & Culture Department and we will work with you to accommodate your needs.

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities. Our ambition is toprovide meaningful employment a warm and welcoming culture excellentworking conditions and to promote the development ofall people including thosewith disabilities.

When applying do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

Remote Work & Employment Type

Employment Type: Full-time

Key Skills

Disaster Recovery,Information Management,Network Administration,Active Directory,VMware,Citrix,Microsoft Windows Server,Windows,Microsoft Exchange,SAN,Database Administration,Dns

Experience

years

Vacancy

1