In-Room Dining Venues Server

Accor; Winnipeg; On-site; CAD 40,000 - 50,000; Full time

Job summary

A global hospitality company in Winnipeg is looking for a Venues Server focused on In-Room Dining. You will deliver food and beverage orders with attention to detail, ensuring a personalized guest experience. Ideal candidates will have previous experience in food service, strong communication skills, and a guest-focused attitude. This position offers development opportunities and a comprehensive benefits package.

Benefits

Comprehensive benefits package

Pension plan with company match

Discounted rates in Accor worldwide

Career advancement opportunities

Complimentary staff meals

Qualifications

• Previous food and beverage or room service experience is an asset.
• Ability to work independently and in a fast-paced environment.

Responsibilities

• Deliver food and beverage orders to guest rooms promptly and professionally.
• Ensure accuracy and presentation standards of orders.
• Maintain a courteous, professional attitude toward guests and colleagues.

Skills

Communication skills

Attention to detail

Organizational abilities

Guest-focused attitude

Service-driven demeanor

Job description

Company Description

Job Description

As a Venues Server with a focus on In-Room Dining at Fairmont Winnipeg, you will be responsible for delivering memorable guest experiences through timely, professional, and personalized service. You will ensure that all in-room dining orders and VIP amenities are delivered with care and precision, while maintaining the highest standards of cleanliness, guest interaction, and service excellence in alignment with Fairmont’s Service Promise.

What you will be doing :

• Deliver food and beverage orders to guest rooms promptly and professionally, ensuring accuracy and presentation standards.
• Organize and deliver VIP amenities daily, ensuring attention to detail, accuracy, and timeliness.
• Serve as an ambassador of Fairmont Winnipeg by providing a warm, welcoming first impression.
• Use guest names whenever possible to personalize service and enhance the guest experience.
• Maintain a courteous, professional attitude toward guests and colleagues at all times.
• Promptly address guest concerns and relay relevant issues to the Manager on Duty.
• Collect and clear trays from guest rooms and hallways in a timely manner.

Qualifications

• Previous food and beverage or room service experience is an asset.
• Exceptional communication and interpersonal skills.
• Strong attention to detail and organizational abilities.
• A guest-focused, service-driven attitude with a professional demeanor.
• Ability to work independently and in a fast-paced environment.

Additional Information

What’s in it for you :

• Full time employees will be eligible to join the benefit plan which includes extended medical (Health, Dental, Life Insurance, Short Term Disability)
• Full time employees will also be eligible to participate in Fairmont Pension Plan, which includes matched employee contributions
• Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Complimentary meals in our staff cafeteria
• Exclusive discounts at Accor branded properties worldwide with our colleague benefit card
• Complimentary dry-cleaning services for your work attire
• Learning programs tailored to hone your skills and talents
• Opportunities to make a meaningful impact by participating in our Corporate Social Responsibility initiatives, including our Sustainability Committee and Diversity, Equity & Inclusion (DEI) Committee
• Career advancement opportunities, with pathways to national and international promotions, the opportunities are limitless
• Access to our comprehensive benefits package, including extended health, dental, vision benefits; life and disability insurance; pension with company match; and Registered Retirement Savings Program (RRSP) and a Tax-Free Savings Account (TFSA) (for salaried roles)

Who We Are : Located in the heart of vibrant downtown Winnipeg, Manitoba at the historic corner of Portage and Main, Fairmont Winnipeg luxury hotel extends the naturally warm reception of the Prairies. Just step outside our Winnipeg hotel and the city is at your feet.

Our commitment to Diversity & Inclusion :

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We are happy to provide you accommodation at any stage of the application process; please contact the Talent & Culture Department, and we will work with you to accommodate your needs.

Diversity & Inclusion for Accor means welcoming everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.