In Room Dining Server (Part Time)

Fairmont Hotels & Resorts; Edmonton; On-site; CAD 23,000 - 25,000; Part time

Benefits offered by this job

Benefits package

Pension plan

Employee travel program

Wellness platform

Academies training

CSR initiatives

Career development

Job summary

The Fairmont Hotel Macdonald in Edmonton is seeking an In Room Dining Server for a Part Time role. You will assist guests with menu items, maintain beverage knowledge, and help deliver a superior dining experience throughout shifts.

The role requires flexibility for 24-hour operation, ability to lift up to 40 lbs, and a ProServe certification. Join a team that has earned MICHELIN Key 2025 and Condé Nast Traveler 2025 awards.

Qualifications

• Must be able to work in a fast paced, busy environment including overnight shifts (11pm - 730am).
• 6 months previous food & beverage experience required preferably in a similar setting.
• Must have ProServe certification.
• Wine and cocktail knowledge an asset.
• POS knowledge an asset.
• Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift.

Responsibilities

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• 24 hour operation including shifts in the morning, afternoon, evenings and includes overnight shifts (11pm - 730am)
• Cashiering, taking orders over the telephone and organizing the daily deliveries
• Delivering orders and complimentary gifts to guest rooms
• Setting up and working functions in guest rooms for up to 15 guests
• Other duties as assigned
• Follow all safety and sanitation policies when handling food and beverage

Skills

Overnight shifts

Fast-paced environment

Customer service

ProServe certification

Tools

POS knowledge

Job description

Your Team and Working Environment

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Company Description

Since 1915, Fairmont Hotel Macdonald has effortlessly delivered timeless luxury in the heart of Edmonton. Nestled above the river valley, the hotel’s charm and elegance have earned it recognition as one of the city’s most sought-after locations, as well as the prestigious MICHELIN Key 2025 and Condé Nast Traveler 2025 Readers’ Choice Awards. World-class service awaits our guest’s every need. Our dedicated team is delighted to assist with a variety of personalized services to ensure guest comfort and convenience are our top priorities. Edmonton's castle offers award-winning, locally-inspired dining, a multi-level health club facility, unforgettable meetings and events, and fairy-tale weddings. At Fairmont Hotel Macdonald, our team takes pride in creating memorable experiences for every occasion. With over a century of hospitality excellence and deep community connections, we continue to uphold the high standards of service that have defined the hotel for generations.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Job Description

In Room Dining Server (Part Time)

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What You Will Be Doing

• Assist guests regarding menu items in an informative and helpful way
• Have full knowledge of beverage lists and promotions, menu items and preparation methods
• 24 hour operation including shifts in the morning, afternoon, evenings and includes overnight shifts (11pm - 730am)
• Cashiering, taking orders over the telephone and organizing the daily deliveries
• Delivering orders and complimentary gifts to guest rooms
• Setting up and working functions in guest rooms for up to 15 guests
• Other duties as assigned
• Follow all safety and sanitation policies when handling food and beverage

Physical Aspects of Position (include but are not limited to)

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, pushing, pulling, lifting
• Occasional ascending or descending ladders, stairs, and ramps

Qualifications

• Must be able to work in a fast paced, busy environment including overnight shifts (11pm - 730am)
• 6 months previous food & beverage experience required preferably in a similar setting
• Must have ProServe certification
• Wine and cocktail knowledge an asset
• POS knowledge an asset
• Must be able to lift and carry up to 40+lbs and able to constantly stand and walk throughout shift

Additional Information

Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining work authorization documents

What’s In It For You

• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year),for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Comprehensive wellness platform (Greenshield) for employee mental health and wellbeing support
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit

Hourly Rate Range: $17.04 - $18.04 CAD Gross per hour

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/