In-House Field Technician

Integrated Solutions is a proud dealer of Xplore Internet, Shaw Direct, and Rogers Cable. We are seeking experienced Telecommunication Technicians to join our team as full-time employees. Candidates must provide a dependable personal vehicle for daily work-related travel. This role offers full-time employment with a competitive piece-rate compensation structure. Vehicle-related expenses may be tax-deductible.

Applicable skills and experience:

1. Have a strong work ethic and excellent customer service skills.
2. Be ready to join the team, integrating with all other parts of the company.
3. Be able to work independently, without supervision.
4. Have a Mobile Device (for organization, communication, and other work-related functions).
5. Be familiar with desktops, mobile devices, various apps, etc., and be willing to learn new systems.
6. Knowledge and skills to upload photos to work invoices.
7. Be comfortable working at heights and outdoors.
8. Have experience in telecommunications or related fields.

Additionally, the right applicant will require:

1. Own a personal vehicle that is suitable for the role where carrying a 28ft ladder is required (Van, Truck, SUV).
2. Online training and certification (to be completed during training period).
3. Physical capacity to lift 60 lbs.
4. Clean Criminal Record Check.
5. Ability to track mileage and keep records for tax purposes (T2200 provided if required).

Benefits:

1. Cell phone Allowance.
2. Benefits after 3 months, which will cover Dental care, Vision Care, Health Care benefits.
3. Technicians using their personal vehicle may be eligible for tax deductions on work-related vehicle expenses, including fuel, insurance, and maintenance.

During the training period, you will develop a comprehensive and thorough understanding of our systems, installation process, as well as our partners’ (Shaw, Rogers and Xplore) standards and support network. During this training session, you will be paid an hourly rate. Once training is completed and management has deemed you ready for the field, you will transition into our piece rate payment model.

Hours of Operations are Sunday through Thursday or Tuesday through Saturday. Alternative schedules can be discussed and considered for the right candidate.

About Us:

We provide installation services for residential and commercial customers throughout select markets in Canada as well as an exclusive dealership across Canada for all Xplore and Shaw/Rogers related products. Integrated Solutions is about opportunity, growth, and support and is a member of the WSIB Health and Safety Excellence Program 2022.

If you want to be a part of a great team, have satisfying work, and make a great living, apply to join our team. Our technicians make a great living helping customers stay connected to their family and friends, and with the recent shift for many new remote workers, demand for Field Technicians has never been higher.

Integrated Solutions is Veteran Friendly!

Necessary skills a veteran would bring to this role are leadership and management qualities, determination and self-discipline, organization and time management, ability to work under pressure, and strong decision-making skills.

Job Type: Full-time

Pay: $50,000.00-$99,000.00 per year

Schedule:

10 hour shift
Day shift

Application question(s):

Do you have a suitable work vehicle?

Work Location: On the road