In Community Program Specialist (Ontario West)

Tim Hortons Foundation Camps; London; On-site; CAD 45,000 - 60,000; Full time

Job summary

Tim Hortons Foundation Camps is seeking an InCommunity Program Specialist to support the planning and delivery of community programs for youth. This full-time role involves developing innovative educational programs, ensuring quality experiences, and engaging with participants and stakeholders across Ontario. Candidates should possess a degree in Education or a related field, along with experience in youth work and program management.

Benefits

Great Place to Work certified

Commitment to diversity, equity, and inclusion

Qualifications

• Minimum 3 years’ experience working with children/youth, preferably in outdoor or educational settings.
• Valid G Class Driver’s License and access to a personal vehicle.
• Current First Aid/CPR certification is an asset.

Responsibilities

• Develop, review, and improve engaging, innovative programs aligned with outcomes and quality frameworks.
• Facilitate programs based on Tims Camps standards and procedures.
• Evaluate programs using the TIMpact365 measurement strategy.

Skills

Communication

Organization

Project Management

Behavior Management

Problem Solving

Education

University or college degree in Education

B.Ed.

Tools

Salesforce

Job description

Tim Hortons Foundation Camps helps youth from underserved communities achieve their full potential through multiyear overnight camp experiences. Whether at camp or back home in their communities between visits, our youth work to build social-emotional leadership and innovation skills, along with behaviours like volunteerism and motivation to learn, so they become civically and academically engaged and successfully transition to adulthood.

At Tims Camps, we are catalysts for good, helping our youth participants and teammates be the best they can be and developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star, and together we help shape leaders who build stronger communities.

Job Summary

The InCommunity Program Specialist supports the planning, direction, implementation, and supervision of Tims Camps' Community Programs, which take place at schools and/or community group spaces within their designated region. The role involves ensuring participants have a positive, high-quality program experience for long-term impact, with a focus on effective facilitation and delivery. The Specialist applies their knowledge of youth development, outdoor and experiential education, program quality systems, and coaching to provide guidance and support to their team and the youth served.

Work Location

Ontario: Daily travel is required within the assigned geographic area (London, Sarnia, Chatham). The role is primarily remote from the assigned area, with potential travel beyond the primary region.

Employment Type

This is a full-time, permanent position. It may include a temporary seasonal layoff each year, typically between July and August, based on operational needs.

Key Responsibilities

1. Develop, review, and improve engaging, innovative programs aligned with outcomes and quality frameworks.
2. Foster a culture of innovation and creativity in program delivery.
3. Facilitate programs based on Tims Camps standards and procedures.
4. Evaluate programs using the TIMpact365 measurement strategy.
5. Provide guidance that celebrates diversity and supports participant success.
6. Recognize and engage participants, supporting their contributions and achievements.
7. Assist with behavior management and support staff and educators.
8. Contribute to digital and social media efforts for youth engagement.
9. Support scheduling, inventory, and documentation tasks with team leads.
10. Complete reports and maintain Salesforce practices.
11. Communicate with parents, guardians, and schools as needed.

Customer Service

1. Collaborate in program planning and delivery.
2. Demonstrate facilitation and group management skills.
3. Maintain a hospitable, customer service-oriented presence in the community.
4. Support engagement initiatives and work with communications teams.
5. Ensure safety and readiness of activity spaces and equipment.
6. Complete administrative duties and support cross-functional tasks.
7. Build positive relationships with educational stakeholders.
8. Implement safety standards and protocols, including emergency response training.

Qualifications

• University or college degree in Education, Outdoor Experiential Education, or related field; B.Ed. considered an asset.
• Strong communication, organization, and project management skills.
• Minimum 3 years’ experience working with children/youth, preferably in outdoor or educational settings.
• Experience in behavior management and problem solving.
• Valid G Class Driver’s License and access to a personal vehicle.
• Ability to work independently, with a flexible schedule, including early mornings, evenings, and weekends.
• Current First Aid/CPR certification is an asset.
• Legal eligibility to work in Canada and ability to pass a criminal background check.
• Bilingual in French and English is an asset.

Application Instructions

This role remains open until filled. Priority is given to applications received by May 23, 2025, at 3:00 p.m. EST.

Additional Information

Tim Hortons Foundation Camps is Great Place to Work certified and committed to diversity, equity, and inclusion. We encourage applicants from all backgrounds and those with accessibility needs to apply. Please contact us if accommodations are needed during the recruitment process.