In Community Program Specialist

Tim Hortons Foundation Camps; Ottawa; Remote; CAD 45,000 - 60,000; Full time

Job summary

Join Tim Hortons Foundation Camps as an In-Community Program Specialist, where you'll plan and deliver impactful community programs for youth in Ontario and Quebec. This role emphasizes engaging program facilitation, youth development, and collaboration with community stakeholders. Candidates should have a background in education or outdoor experiential learning, be bilingual in French and English, and possess strong project management skills. A commitment to fostering inclusivity and a positive environment is essential.

Qualifications

• 3 years of experience working with children/youth in an educational or camp setting.
• Bilingual in French and English is required.
• Must have valid G Class Drivers License.

Responsibilities

• Deliver programs with a focus on quality and participant experience.
• Evaluate program effectiveness using TIMpact365 measurement strategy.
• Facilitate engagement and recognition for program participants.

Skills

Project Management

Program Management

Leadership Experience

Behavior Management

Education

University degree in Education or Outdoor Experiential Education

Tools

Salesforce

Microsoft Powerpoint

Microsoft Project

Job description

Tim Hortons Foundation Camps help youth from underserved communities achieve their full potential through multi-year overnight camp experiences. Whether at camp or back home in their communities between visitsour youth work to build social emotional leadership and innovation skills and behaviours like volunteerism and motivation to learn so they become civically and academically engaged and successfully transition to adulthood.

At Tims Camps we are catalysts for good - helping our youth participants and teammates be the best they can be developing personal and career growth. We empower young people with skills to open doors to their future. That is our North Star and together we help shape leaders that build stronger communities.

Job Summary

The In-Community Program Specialist supports the planning direction implementation and supervision of Tims Camps Community Programs which take place at schools and / or community group spaces in their designated region. The In-Community Program Specialist is responsible for ensuring participants have a positive high quality program experience for long term impact. This role will ensure a focus on high quality program facilitation and delivery for maximum impact. The In-Community Program Specialist role applies their knowledge of youth development outdoor and experiential education program quality systems and demonstrated excellence in coaching and facilitation to provide direction coaching and support to their direct reports and the youth we serve.

• This position will deliver programs in both French and English. Bilingual in English and French is required.

Work location

QUEBEC / ONTARIO : Daily travel is required within the assigned geographic area (Gatineau & Ottawa). This role will work remotely from Gatineau / Ottawa. Travel beyond the primary geographic region will be required. Occasional travel will be required to the Home Office located in St. George Ontario.

Employment type

This is a contract position with an anticipated start date of August 2025 June 2026.

KEY RESPONSIBILITIES

• Develop deliver review and improve creative and innovative programming to be delivered at schools and community locations for high quality program experiences ensuring alignment with outcomes and program quality frameworks.
• Foster a culture of innovation and creativity through building outcome specific engaging creative fun and interactive programs.
• Facilitate programs based on Tims Camps program curriculum standards and local operating procedures.
• Evaluate programs and the delivery of them via the TIMpact365 measurement strategy.
• Provide direction and guidance to participants that celebrates their differences and plans for their success.
• Ensure participants are engaged and recognized for their contributions and achievements.
• Provide support to participants staff and educators in assisting with participant behaviour management issues.
• Contribute to digital and social media creation efforts to support youth engagement and preparedness.
• Support Field Team Lead and Facilitation and Instruction Lead with finalizing program schedules purchasing inventory updates and completing assigned documentation.
• Complete progress reports and all necessary documentation in Salesforce. Ensure all Tims Camps Salesforce practices are maintained.
• Support with communication to parents guardians and schools as directed / needed.

Customer Service

• Contribute to the planning and delivery of the program and work collaboratively with functional teams when required.
• For a variety of different user groups display excellence in facilitation group management and oversee the instructional program.
• As an agent for Tims Camps in the community ensure a consistent front-line hospitable and customer service-oriented presence.
• Participate in and support restaurant owner engagement initiatives including the planning and delivery of camp events. Work collaboratively with the THFC communications team.
• Ensure program areas activity spaces and program equipment are ready and available for safe participant use. This includes inventory maintenance schedules etc.
• Complete assigned administrative duties.
• Support cross functional tasks as required.
• Build and foster positive relationships with teachers administrators and other education stakeholders.
• Be accountable for risk assessment and implementation of Tims Camps safety standards / protocols / procedures which includes teaching and monitoring safe implementation of activity-based learning.
• Ensure staff and participants are following proper safety standards and / or guidelines that apply to work in a school or community setting.
• Complete emergency response training and ensure clear understanding of assigned responsibilities while working on location / site.
• Follow direction from THFC risk management teams on protocols and procedures.

QUALIFICATIONS

• University degree and / or college background in Education Outdoor Experiential Education or related field / similar experience. Bachelor of Education degree considered an asset.
• Superior written and oral communication skills with strong time management project management and organizational skills across multiple priorities and projects.
• 3 years of experience working with children / youth of various abilities preferably in an education and / or outdoor / camp setting.
• Skilled in behaviour management and problem solving.
• Ability to exercise good judgement and professionalism when interacting with schools and community groups.
• Demonstrated excellence in program facilitation.
• Access to a personal vehicle and licensed with a valid G Class Drivers License or equivalent (required).
• Must have or be able to obtain upon hire the required level of third-party liability insurance coverage for the role.
• Daily travel required within designated geographic area. Must be able to work a flexible schedule which could include working early mornings evenings and weekends.
• Current Standard First Aid / CPR-C certification considered an asset.
• Ability to work independently with minimal supervision.
• Are legally eligible to work in Canada.
• Able to provide an acceptable criminal background check or vulnerable sector check.
• Bilingual in French and English is required.

Application Instructions

This role will remain open until it is filled. Candidates who submit their application by July 9 2025 at 3 : 00 p.m. EST will be given priority.

Were Great Place to Work Certified.

Tim Hortons Foundation Camps is proud to be Great Place to Work certified for the fifth year in a row.

Commitment to Equity Diversity & Inclusion

Tim Hortons Foundation Camps is committed to a fair and inclusive work environment and seeks talent with a diversity of life experiences and perspectives. We are an equal opportunity employer that hires talent regardless of age race creed color religion national origin ancestry marital status affectional or sexual orientation gender identity or expression disability nationality sex status as a protected veteran or any other legally protected grounds and will not discriminate on these bases.

If you have special accessibility requirements that need to be considered during the recruitment process please let us know by emailing us at and a member of our HR team will get back to you. Information received relating to the accommodation needs of applicants will be addressed confidentially.

Required Experience :

Unclear Seniority

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full Time

Experience : years

Vacancy : 1

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Program Specialist • Ottawa, Ontario, Canada