Import Customer Care - Release Agent

Manitoulin Group of Companies; North Portal; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading customs brokerage firm in North Portal, Saskatchewan, is seeking a Customs release agent to support the submission of documentation to CBSA for freight release into Canada. Candidates should possess strong communication and customer service skills, with attention to detail and the ability to handle time-sensitive tasks. The company offers competitive wages, a comprehensive benefits package, and opportunities for growth in a dynamic environment.

Benefits

Competitive wages

Comprehensive benefits package

Opportunities for growth and development

Positive work environment

Qualifications

• Must hold a valid passport and be able to travel to U.S.
• Customs knowledge or knowledge with the importing process is an asset but not required.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.

Responsibilities

• Submit documentation to CBSA to release freight into Canada.
• Work in a fast pace, time-sensitive environment.
• Prioritize day-to-day tasks effectively.

Skills

Communication skills

Customer service

Attention to detail

Organizational skills

Job description

Company Description

Our company, Percy H. Davis Ltd.,(Near North Customs, also known as NNC) originated in 1938 in North Portal, Saskatchewan. The firm was founded by Percy H. Davis who developed the business from its original one person operation to a multi-branch Saskatchewan corporation with offices situated atstrategic locationsthroughout the province. Currently, a staff of 30 serves the needs of clients Canada-wide.

The diversity of our services incustoms brokerageandconsultinghas enabled us to acquire hundreds of companies throughout Canada as clients. We would welcome the opportunity of adding your firm’s name to our list of corporate clients, and assure you of our usual personal, prompt, efficient service, providing the best value for your dollar in the Customs Brokerage field.

Job Description

We are looking for a Customs release agent to join our team. This is a fast pace, time sensitive work environment that requires submitting documentation to CBSA to release freight into Canada. We are a ever changing industry, applicants with a desire for continuous desire to learn should apply.

Qualifications

• Must hold a valid passport and be able to travel to U.S.
• Customs knowledge or knowledge with the importing process is an asset but not required
• Excellent communication skills
• Strong customer service experience
• Attention to detail
• Strong Organizational skills
• Ability to prioritize day to day tasks

Additional Information

What do we offer:

• Competitive wages.
• Comprehensive benefits package (after probationary period).
• Opportunities for growth and development (apprenticeship and scholarship programs).
• A positive and supportive work environment.