Implementation Project Manager

Modular Solutions; Calgary; Teletrabalho; CAD 90 000 - 120 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Fully remote role

EFAP access

Annual professional development

Extra time off

Share Appreciation Rights

Resumo da oferta

Modular Solutions is seeking an Implementation Project Manager to support our Project & Implementation Director in delivering client implementations. You will coordinate cross-functional teams, monitor timelines, and ensure quality and contractual compliance in a fast-paced, client-facing environment.

Our AI-enabled team uses Claude, Copilot and ChatGPT to enhance documentation, research, and workflow efficiency.

Qualificações

• 3–5 years of IT or software implementation project management.
• PMP certification is required.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Attention to detail and ability to track actions.
• Client-facing experience is an asset.
• Experience delivering IT projects using Agile methodologies.
• Insurance industry experience is a plus.
• Hands-on use of AI tools for project delivery and reporting.
• Proficiency in Microsoft Office Suite.

Responsabilidades

• Plan and manage assigned client implementation projects.
• Coordinate cross-functional teams to meet deadlines and requirements.
• Manage milestones, deliverables, risks, and timelines.
• Prepare status reports with relevant project information.
• Maintain and execute project communication plans.
• Schedule internal and client meetings; document actions.
• Monitor tasks to ensure timely completion.
• Handle change requests and scope impacts.
• Coordinate data conversion and integration activities.
• Ensure deliverables meet quality standards and contracts.
• Develop training materials and user guides as needed.
• Support client communication during implementation and transition.
• Assist with post-project evaluations and lessons learned.

Conhecimentos

PMP certification

Project management

Agile methodologies

Stakeholder management

Client-facing

Communication skills

AI tools

Cross-functional collaboration

Documentation

Ferramentas

Microsoft Office

Miro

Claude

ChatGPT

ADO

Descrição da oferta de emprego

About Modular Solutions

Founded in 2015, Modular Solutions delivers innovative technology to the insurance industry. Our modular, fully integrated platform enables insurers, mutuals, MGAs and brokers with programs with the ability to manage their entire operations seamlessly through a single software solution. Designed to be affordable and configurable, our platform empowers businesses to innovate, adapt and thrive in an evolving and competitive market.

This role will initially support two separate operating businesses, with the opportunity to grow in scope as the organization evolves.

Position Summary

We are seeking a highly organized and detail-oriented Implementation Project Manager to support our Project & Implementation Director in the successful delivery of client implementation initiatives.

This role plays a key part in keeping projects on track by coordinating tasks, monitoring timelines, preparing documentation, and ensuring effective communication between internal teams and external stakeholders. The Implementation Project Manager will help drive consistency, quality, and efficiency across all implementation projects.

The ideal candidate is proactive, structured, and comfortable working in a fast-paced, client-facing environment where organization and follow-through are critical to success.

We are an AI-enabled team and use AI tools to support product configuration, documentation, research, and workflow efficiency. You should have hands-on experience using AI tools in your work and apply sound judgment when reviewing and validating outputs.

Key Responsibilities

• Plan and manage assigned client implementation projects, reporting to the Project & Implementation Director.
• Coordinate with cross-functional team members to ensure deadlines and project requirements are met.
• Manage project milestones, deliverables, risks, and timelines.
• Prepare status reports by gathering, analyzing, and summarizing relevant project information.
• Assist in maintaining and executing project communication plans.
• Schedule and coordinate internal and client meetings, including preparing agendas and documenting action items.
• Monitor and follow up on assigned tasks to ensure timely completion.
• Manage change requests and document impacts to scope, schedule, and budget.
• Support the coordination of data conversion and integration activities.
• Help ensure project deliverables meet quality standards and contractual requirements.
• Coordinate the development of training materials, documentation, and user guides as needed.
• Support client communication during implementation and transition periods.
• Assist with post-project evaluations and documentation of lessons learned.
• Use and learn all organizational technology systems as defined by Modular Solutions Inc.
• Perform other duties as required to support the Project & Implementation Director.

Required Qualifications

• 3–5 years of experience managing IT or software implementation projects.
• Project Management Professional (PMP) certification.
• Strong organizational and time-management skills with the ability to manage multiple tasks simultaneously.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to track and follow through on action items.
• Experience working in a client-facing environment is considered an asset.
• Proven experience delivering IT projects using Agile methodologies (e.g., Scrum, Kanban), including sprint planning, backlog management, and stakeholder reviews.
• Experience in the insurance industry (e.g., insurers, MGAs, brokers, or insurance software).
• Hands-on experience using AI tools (e.g., Claude, Copilot, ChatGPT) to support project delivery, such as documentation, reporting, analysis, or workflow efficiency.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, SharePoint, Teams).
• Familiarity with tech tools Miro, Claude, ADO.
• Ability to work collaboratively across technical and non-technical teams.
• Proactive mindset with strong problem-solving abilities.

Why Join Modular Solutions?

We’re more than just a workplace – we’re a supportive, growth-minded community. We are a fully remote company that still values real human connection. We collaborate virtually day-to-day and come together periodically for in-person team meetings and events. You’ll be joining a passionate and knowledgeable team where you can be yourself, work on projects you’re passionate about, and grow your career with colleagues who have your back no matter where you’re located.

Some of the benefits and perks of working with us include:

• Be part of a rapidly expanding company with a cutting-edge platform that’s transforming how insurance is done.
• Work alongside a dedicated, passionate team of insurance and technology experts.
• Regular team-building events and virtual/in-person meet-ups.
• Extended health, dental, and vision benefits to keep you and your family well.
• Access to an Employee and Family Assistance Program (EFAP) for wellness and personal support.
• Annual professional development allowance to support your learning and career growth.
• Extra time off is provided beyond the standard statutory holidays and vacation.
• Recognition and rewards for accomplishments and career milestones.
• Share Appreciation Rights program giving you a stake in the company’s success.
• A team that values connection, both online and in‑person, with a flexible, remote work environment.