Implementation Manager, AI-Driven Personalization

Movable Ink

Toronto

On-site

CAD 80,000 - 104,000

Full time

2 days ago

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Benefits offered by this job

Medical benefits

Financial benefits

Job summary

Movable Ink seeks an Implementation Manager to lead client onboarding for Studio and Da Vinci platforms, guiding projects from kickoff to launch with client and internal teams. You will combine project management with technical know-how to deliver tailored, scalable solutions.

You will train clients on best practices, overcome objections, and build lasting trust by delivering measurable value and successful campaigns.

Responsibilities

Day to day point person and Project Manager for launching new clients, communicating and collaborating throughout the implementation, and holding regularly scheduled calls with clients and internal teams to meet deadlines
Possess an understanding of client's business, data, program goals; implement quick and sophisticated use cases to ensure Movable Ink’s software drives measurable and scalable value
Build a strong rapport with new clients immediately; show expertise and earn trust to create a strong relationship.
Design custom, technical solutions for your clients, partnering closely with developers, engineers, architects and product owners
Perform platform training and evangelizing for our best practices and suggested product implementation. Overcome common objections and questions to quickly move launches forward.
Build excitement about their success with the service and do everything necessary to hit their goals/KPIs
Configure and thoroughly QA campaigns ahead of launches