Implementation and Training Specialist

Visual-Eyes (SOTH Inc); Red Deer; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading software development company in Red Deer is seeking a full-time Implementation and Training Specialist. The role emphasizes software implementations and training, with a focus on enhancing client satisfaction through expert consultation and effective project management. The ideal candidate will possess strong communication and organizational skills, coupled with a willingness to travel across Canada.

Benefits

Dental care

Extended health care

Life insurance

RRSP matching

Paid time off

Vacation

Employee assistance program

Disability insurance

Casual dress

Company events

Qualifications

• Strong communication skills – both written and verbal.
• Sound business acumen and technical computer skills.
• Self-starter with excellent organizational skills.

Responsibilities

• Responsible for software implementations and training sessions.
• Provide expert consultation and customer support.
• Manage various projects at different stages.

Skills

Communication Skills

Business Acumen

Technical Skills

Organizational Skills

Attention to Detail

Job description

Company Description

Visual-Eyes is a software development company first and foremost, but making a positive impact in our optometric clientele’s practice is what we do best. From implementing our industry-leading Practice Management Software, to providing best practices that improve operational efficiencies; we are here to help our clients grow their business. We have been partnering with clinics since 1996, and have clients that have been utilizing our software for over 20 years!

Role Description

This is a full-time on-site role for an Implementation and Training Specialist located in Red Deer, AB. The Implementation and Training Specialist will be responsible for Visual-Eyes software implementations, conducting training sessions both on-site and virtually, providing expert consultation, and ensuring customer satisfaction. Day-to-day tasks include managing various projects at different stages, providing technical documentation for various company resources while providing exceptional client support and relationship management. We are looking for someone with an analytical approach while striving for constant self development.

Regular travel is required to client locations across Canada.

Qualifications

• Strong communication skills – both written and verbal
• Sound business acumen
• Technical – computer skills
• Flexible and able to manage change
• Influential personality
• Self starter with excellent organizational skills
• Attention to detail

Benefits

• Dental care
• Extended health care
• Life insurance
• RRSP matching
• Paid time off
• Vacation
• Employee assistance program
• Disability insurance
• Casual dress
• Company events