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Sterling Brokers is seeking an Implementation Analyst to ensure a seamless onboarding experience for clients. This role involves managing client and carrier data, facilitating successful implementations, and collaborating with internal teams. Candidates should have strong analytical skills and be detail-oriented, with a preference for those with experience in Group Benefits and data analysis. Opportunities for career growth and a supportive team culture await you in this innovative organization.
Sterling Brokers is disrupting the Group Benefits and Retirement landscape in Canada through our innovative application, integrating with the largest insurance carriers in Canada and global HRIS platforms, to administer a streamlined solution. We are the largest independently owned and operated Third Party Administrator (TPA) and Broker in Canada, and 4th largest overall. Established in 2014, SCB is growing rapidly and looking for talented individuals to join our team.
About the role
The Implementation Analyst plays a critical role in ensuring a smooth and efficient onboarding experience for Sterling Brokers' clients. This position is responsible for managing & maintaining client and carrier data, facilitating technical setups, and driving successful client implementations. You will collaborate closely with internal teams, clients, and carrier partners to ensure accuracy, timeliness, and a seamless transition for new and renewing clients.
Success in this role requires strong analytical skills, attention to detail, problem-solving abilities, and excellent communication to bridge operational and technical processes.
We are currently hiring for multiple positions within this role and encourage all qualified candidates to apply. Please note that at least one of the successful candidates will be required to be bilingual (English/French) in order to support our diverse client base. If you are bilingual, be sure to highlight this in your application.
Key Responsibilities
The key responsibilities of this role include, but are not limited to, the following:
Required Skills & Experience