Immigration Specialist | US

Who we are is what we do.

Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.

Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.

About the Role

You will oversee all aspects of the US immigration process and will be responsible for communicating with clients, gathering application documents, reviewing files, and submitting applications. You will be responsible for an array of US business immigration cases from inception to resolution and provide industry-leading service to clients by offering timely and clear immigration support. You will be required to follow the outlined company-developed onboarding and processing workflows.

Key Responsibilities

• Offer a consistent, industry-leading experience to customers by providing legal support and strategy from the initial kick-off call through petition filing.
• Prepare and file initial submissions, re-submissions, and RFE/NOID responses for O-1, EB-1, and EB-2 NIW petitions.
• Provide consular support assistance for immigrant visa (employment based and marriage based) and non-immigrant visa applications (B-1, H-1B, L-1, E-1, E-2, E-3, O-1), including DS-160 and DS-260 forms.
• Continuously level up by learning how to prepare new case types, such as I-485, H-1B, TN, E-3, E-2, etc.
• Actively monitor individual case pipeline to achieve production targets, meet critical deadlines, and increase client satisfaction.
• Effectively communicate with customers regarding procedural and case processing issues, identify client immigration solutions, and understand current client activity.
• Provide feedback in opportunities for continuous process improvement and elimination of redundancy.
• Report directly to the Immigration Specialist Manager.
• Managing Employment Life-Cycle.
• Work on special projects, as assigned.

Requirements

• 3+ years of business immigration experience, either as a Paralegal or Immigration Specialist (Preference for O-1, E-2, EB-1, and EB-2 NIW experience).
• 1+ year of experience working in a law firm, corporate, or startup setting.
• Strong writing, logical reasoning, and communication skills.
• Strong client services skills:
• Experience directly interacting for customers via email, call, and video.
• Experience anticipating clients’ needs and addressing their concerns.
• Experience managing individual pipeline and proven ability to juggle multiple customers and priorities, keeping all customers informed of changes to deadlines.
• Ability to function independently while following established directions and processes with limited hand-holding.
• Strong attention to detail.
• Familiarity with Jira, Notion and Slack as a plus!

Deel is a highly agile work-environment and you will add to the culture if:

• You thrive in dynamic, fast-paced, results-oriented teams.
• You are hungry and enjoy being constantly challenged to learn and do more.
• You embrace teamwork, ask questions and like to question the status quo.
• You act as an owner and are capable to complete tasks in dynamic environments.
• You communicate clearly and effectively to colleagues from different business areas.
• You learn quickly and easily adapt to changing situations and priorities.
• You work independently and also contribute within a team environment.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.

Some things you’ll enjoy

• Stock grant opportunities dependent on your role, employment status and location.
• Additional perks and benefits based on your employment status and country.
• The flexibility of remote work, including optional WeWork access.

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.