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A technology solutions provider in Canada is seeking a Data Center Operator to monitor facilities infrastructure, ensuring compliance with operational levels. The ideal candidate will have three years of experience in Data Centre Operations and must hold an ITIL v4 Foundation Certification. Responsibilities include 24/7 monitoring, maintenance coordination, and collaboration with Customer-appointed Suppliers for problem resolution.
The Data Center Operator will monitor the facilities infrastructure in the DC to ensure that they are within the operating levels defined by the Customers.
Responsibilities include:
The Data Center Operator shall ensure the DC infrastructure is monitored 24 hours a day, 7 days a week, and inform the Customer within 1 hour when problems are detected.
The Data Center Operator will work with the Customer and Customer-appointed Supplier to resolve any infrastructure issues detected.
Other responsibilities include:
Requirements: