Identity Access Management Consultant 8811-1011

Dheya; Toronto; Hybrid; CAD 100,000 - 125,000; Full time

Job summary

An established industry player is seeking a Senior Identity Access Management Consultant to enhance their GO-PKI environments. This hybrid role involves supporting large application implementations, ensuring compliance with IAM security policies, and providing on-call support for production environments. You will engage with clients to integrate their applications with GO-PKI, analyze technical requirements, and develop solutions that streamline identity and access management processes. The ideal candidate will have over 10 years of experience in designing and sustaining large applications, particularly with Entrust PKI Suite. Join a dynamic team dedicated to innovation and excellence in security solutions.

Qualifications

• 10+ years experience in identity and access management systems.
• Strong knowledge of Entrust PKI Suite and ITIL processes.

Responsibilities

• Support GO-PKI environments and provide on-call support 24x7.
• Analyze clients’ technical requirements for identity management.

Skills

Identity and Access Management

IAM Security Policies and Compliance

Risk Assessment and Management

Technical Documentation

Project Management

Cloud Security Solutions

Scripting Skills (Bash, PowerShell)

Tools

Entrust PKI Suite

Sun Identity Manager (Sun IDM)

LDAP Tools

Windows Internet Information Server (IIS)

Apache HTTPD

SQL

Oracle database 11g

Solaris

Windows

AIX

Linux Operating Systems

Job description

Identity Access Management Consultant 8811-1011

Skills Required:

• Identity and Access Management
• IAM Security Policies and Compliance
• Risk Assessment and Management
• Technical Documentation
• Project Management
• Cloud Security Solutions
• Scripting Skills (Bash, PowerShell)

HM Note: This hybrid contract role is three (3) days in office. Candidates' resumes must include first and last name.

Description

Senior Identity Access Management Consultant: 1 Role

1. Support of the GO-PKI environments for development, User Acceptance testing and Production, including:

• Monitoring the health, performance, and status of service components (e.g., technology stack).
• Starting and stopping service components.
• Backing up or recovering service components (e.g., associated data or configurations).
• Maintaining service components (e.g., applying patches, renewing certificates or licenses).
• Triaging, analysing, and resolving incidents related to GO-PKI.
• Identifying, analysing, and resolving problems related to GO-PKI - Entrust PKI Suite (e.g., Security Manager v8.x, Security Manager Proxy, Admin Services, Automated Enrolments Services (AES), SSL).
• Assessing the impacts of changes on GO-PKI, including changes raised by clients and service providers (e.g., ITS, ONX, Telus).
• Documenting maintenance and support requirements and procedures.
• Engaging and working with the product vendor if extended support is required.

Provide on-call support for the GO-PKI production environments 24x7, and on-call support for the GO-PKI non-production environments (e.g., pre-production) on a 5 x 10 basis, including:

• Participating in incident management as an incident coordinator, incident analyst, or tier-2/tier-3 SME.
• Participating in change management as a change coordinator, change analyst or application SME.
• Assisting and providing production support to GO-PKI application on networking infrastructure components and technologies: Load Balancers, Firewall, Proxy Servers, Gateways, Routers etc.
• Providing application support and expertise based on the following technology products: Entrust PKI Suite, Sun Identity Manager (Sun IDM), LDAP Tools (such as Atos Dir.X, Apache Dir Studio/CLI Commands), Windows Internet Information Server (IIS), Apache HTTPD/IBM Web Server/NGINX, SQL, Oracle database 11g (and later), Solaris, Windows, AIX and Linux Operating Systems.

Support clients across the OPS and BPS to integrate their applications with GO-PKI for identity and access management by:

• Analyzing clients’ technical requirements, designing approaches/solutions.
• Describing patterns related to integration approaches/solutions.
• Developing processes and plans that support the application of patterns.
• Constructing, testing, and deploying solutions.
• Analyzing and resolving problems encountered during integration.
• Developing utilities, scripts, applets, and reports to facilitate and automate the integration experience.
• Documenting approaches/solutions.

Improve the support posture of the GO-PKI team by:

• Developing requirements for support tools.
• Evaluating and recommending tools.
• Installing and configuring tools.
• Developing, testing, and deploying programmatic constructs (e.g., scripts, queries, views, reports, procedures or other).
• Documenting maintenance and support requirements and procedures.

Assist with implementing disaster recovery solutions (DR) for future production GO-PKI applications, including definition and documentation of processes and operational DR procedures.

Define, document, configure, implement, and test GO-PKI system management based on standard practices, including:

• System management processes and tasks.
• System events, metrics, thresholds, and alerts.
• System monitoring and alerting.
• Working with infrastructure hosting partner organization to implement system management processes and procedures.
• Documenting defined system management processes and procedures.

Foster a team culture of excellence and innovation, including:

• Developing or informing the development of role descriptions for the sustainment of GO-PKI, especially related to the technical support function.
• Developing plans for knowledge and skills transfer to OPS employees, including activities or tests to demonstrate the successful transfer of knowledge and attainment of required skills.
• Developing plans for the transition of sustainment functions to OPS employees.
• Transferring knowledge to OPS employees.

Experience and Skill Set Requirements

1. Large application solutions and other technologies: 50%
   • 10+ years experience sustaining COTS based identity and access management systems. At least 4 years experience must be related to implementations with over 10,000 registered users.
   • 10+ years experience designing, developing, deploying, and sustaining large application implementations based on specific technology products.
   • Experience with ITIL processes such as Service Level Management, Problem Management, Change Management, Release Management, and Capacity Management.
   • 10+ years experience triaging, analysing, diagnosing, and resolving application problems.
   • Experience with Change Management and Release Management processes.
   • Experience with automated testing tools.
   • Strong interpersonal skills, including verbal and written communication and negotiation skills.
2. Large Identity and Access Systems: 30%
   • At least 4 years experience must be related to Entrust PKI Suite.
   • Knowledge of IT security technologies particularly encryption and authentication technologies.
3. Quality Control, Assurance, Release Management: 20%
   • 10+ years experience with quality control and assurance methodologies.

Must Have:

• 10+ years' experience designing, developing, deploying, and sustaining large application implementations.
• At least 10+ years' experience must be related to Entrust PKI Suite.
• 10+ years' experience with quality control and assurance methodologies.