I.T Technologist

CAE; Ottawa; Hybrid; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Health and wellness programs

Hybrid work model

Pension plan

Employee stock purchase plan

Job summary

CAE is seeking an I.T Technologist to support creation, organization, and maintenance of SharePoint environments across programs. You will ensure content is structured, searchable, accessible, and governed throughout the project lifecycle.

The role covers site administration, information governance, user support, collaboration, reporting, and continuous improvement across Microsoft 365 tools, with a hybrid work model in Canada.

Qualifications

• Degree or diploma in IT/information management or related field.
• 1–3 years supporting SharePoint Online and/or Microsoft 365 environments.
• Familiarity with document repositories, records management, or content administration.
• Experience with Teams, OneDrive, and Microsoft 365 tools.

Responsibilities

• Maintain SharePoint Online and On-Premises sites, pages, libraries and lists.
• Upload, organize, classify and archive project documentation.
• Establish and maintain folder structures, metadata and content types.
• Apply naming conventions and records management practices.
• Ensure content accuracy, currency and alignment with program requirements.
• Support configuration and administration of SharePoint Online sites.
• Create and maintain site pages, navigation, news posts and communications.
• Manage user permissions and access requests per policy.
• Assist with audit and accreditation activities requiring traceability.
• Develop user guides and training documentation; deliver training sessions.
• Promote SharePoint best practices across project teams.
• Collaborate with stakeholders to identify content management requirements.

Skills

Strong organizational skills

Strong written communication

Multi-priority management

Customer-focused approach

Independent in remote/hybrid work

Collaboration and problem-solving

Education

Diploma or Bachelor's Degree in Information Technology or related field

Tools

SharePoint Online

Microsoft Teams

OneDrive

Microsoft 365

Power Automate

Job description

Description

The I.T Technologist supports the creation, organization, and maintenance of SharePoint environments used across programs and related initiatives. This role helps ensure that information is structured, searchable, accessible, and governed throughout the project lifecycle.

Duties & Responsibilities

SharePoint Content Management

• Maintain SharePoint Online and SharePoint On-Premises sites, pages, document libraries, and lists
• Upload, organize, classify, and archive project documentation
• Establish and maintain folder structures, metadata, taxonomies, and content types
• Apply document naming conventions and records management practices
• Ensure content remains accurate, current, and aligned with program requirements
• Monitor document versioning and retention policies

Site Administration & Maintenance

• Support the configuration and administration of SharePoint Online sites
• Create and maintain site pages, navigation structures, news posts, and communication content
• Manage user permissions and access requests in accordance with organizational policies
• Support integrations with Microsoft Teams and other Microsoft 365 services
• Monitor site usage and recommend improvements to usability and user experience

Information Governance

• Maintain metadata standards to improve content discoverability and search effectiveness
• Support document lifecycle management processes
• Ensure compliance with organizational document management policies and procedures
• Assist with audit and accreditation activities requiring document traceability and control

User Support & Training

• Serve as a primary contact for SharePoint content‑related inquiries
• Develop user guides, quick‑reference materials, and training documentation
• Deliver onboarding and content management training sessions
• Support users in locating information and following established content management practices
• Promote SharePoint content management best practices across project teams

Collaboration & Communications

• Collaborate with stakeholders to identify content management requirements
• Coordinate updates to project sites, dashboards, and collaboration spaces
• Support program communications through SharePoint announcements and news features
• Partner with business analysts, architects, and project teams to capture and publish knowledge assets
• Facilitate information sharing across geographically distributed teams

Reporting & Continuous Improvement

• Track content quality metrics and site utilization
• Identify duplicate, outdated, or inactive content
• Recommend improvements to content management processes and tools
• Support Power Automate workflows related to document approvals and content lifecycle management
• Participate in continuous improvement and lessons learned activities

Minimum Qualifications

• Diploma or Bachelor's Degree in Information Technology, Computer Science, Information Management, Business Technology Management, Library and Information Science, or a related discipline.
• 1 to 3 years of experience supporting SharePoint Online and/or Microsoft 365 environments.
• Experience with document repositories, records management, document control, or content administration.
• Familiarity with Microsoft Teams, OneDrive, and Microsoft 365 collaboration tools.
• Strong organizational skills and attention to detail.
• Strong written communication skills.
• Ability to manage multiple priorities and content streams simultaneously.
• Customer-focused approach with strong stakeholder support skills.
• Ability to work independently in a remote or hybrid environment.
• Strong collaboration, analytical, and problem‑solving skills.
• Must be eligible to obtain Government of Canada Reliability Status security clearance.

Preferred Qualifications

• Experience supporting project teams, project management offices, or business operations.
• Experience with metadata management, taxonomy development, and information governance practices.
• Experience supporting Power Automate workflows or Microsoft 365 automation tools.
• Experience within defence, aerospace, training, government, or other highly regulated environments.
• Experience supporting knowledge management or enterprise collaboration initiatives.

Benefits

• Company benefits plan
• Pension plan
• Employee stock purchase plan
• Career development opportunities within a global organization
• Hybrid work model
• Comprehensive health and wellness programs

Base Pay Range

$60,100 - $90,100 CAD

About CAE

At CAE, our mission is clear: to help make the world a safer place. For nearly 80 years, we've driven innovation in simulation, training, and mission readiness to support critical operations worldwide. By leveraging advanced technologies, we empower our customers to operate smarter, faster, and more sustainably. Join a purpose-driven organization where bold ideas are encouraged, collaboration drives progress, and your growth fuels our shar