I.T.C. Infrastructure Technologist

City of Brandon; Brandon; On-site; CAD 37,000 - 53,000; Full time

Job summary

The City of Brandon is seeking an ITC Infrastructure Technologist to design, install, configure, administer, and monitor the municipal computing and communications infrastructure. This role supports critical emergency services platforms and ensures secure data exchange with external agencies.

Ideal candidates will have 3+ years in network or system administration, a Manitoba Class 5 license, and a post-secondary technical diploma. The position includes on-call rotation and a 36.25-hour workweek.

Qualifications

• Grade 12, GED, or Mature High School Diploma.
• Post secondary diploma from a recognized technical training institute.
• Must possess a valid and subsisting Class 5 Province of Manitoba Driver’s Licence.
• Minimum three years experience in a network or system administrator role.
• Proficient in IT protocols and operations: virtualization, networking & firewalls, security best practices, Microsoft 365 and Windows Server administration, deploy cloud technologies (Azure, AWS, Google).

Responsibilities

• Manage and support servers, workstations, printers, and networked devices for municipal operations.
• Administer emergency services platforms (911 dispatch, police systems) for continuous operation.
• Maintain documentation for recovery and training of staff.
• Support project teams across project lifecycles.
• Troubleshoot hardware and software problems on desktops and servers.
• Define backups and recovery procedures for data retrieval.
• Ensure compliance with regulations on confidential information handling.
• Respond to incidents affecting IT infrastructure, including after-hours support.
• Implement security policies and technologies (firewalls) for system security.
• Research hardware and software to support procurement and system development.
• Assist in long-range planning to support City goals.
• Coordinate with vendors for timely, cost-effective products and services.
• Support internal telephone, radio, and security systems as needed.
• Coordinate with Public Safety Communications to ensure reliability and upgrades.
• Provide maintenance for CCTV systems and recording platforms.
• Safeguard IT assets by addressing security risks and data sharing needs.

Skills

Networking & Firewalls

Microsoft 365 & Windows Server

Cloud technologies (Azure/AWS/Google)

Hardware Virtualization

Security best practices

Education

Grade 12 / High school diploma

Post-secondary technical diploma

Job description

Innovation, Technology & Communications

Position Conditions: This is a full-time, permanent position of 36.25 hours per week. It will be offered in accordance with conditions identified in the Collective Agreement between the City of Brandon and CUPE Local 69. First consideration will be given to current City of Brandon CUPE employees. The City of Brandon reserves the right to underfill this position.

The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.

NOTE:

• The City of Brandon requires proof of mandatory qualifications. Please ensure these documents are attached when completing your application and also the successful applicant must pass a criminal record check.
• The successful applicants must pass a Criminal Record Check and Background Check.

Rate of Pay: $32.79 per hour. (2026 Rates)

Closing Date: 11:59 pm on November 18, 2026.

This competition will include testing and an interview.

Purpose of Position

The ITC Infrastructure Technologist is responsible for the design, installation, configuration, administration, and monitoring of the City’s computing and communication infrastructure to support all municipal government operations. This includes optimizing networks, servers, and related components for high availability and performance of business applications, as well as supporting critical emergency services technology platforms such as 911 dispatch and police systems. The incumbent ensures the confidentiality, integrity, and availability of sensitive information across both traditional municipal systems and emergency services, facilitating secure data exchange with external agencies when required.

Typical Duties and Responsibilities

• Manage and support all servers, workstations, printers, communication devices, and associated software for municipal government operations. Maintain and improve network performance, scalability, and availability by monitoring existing services and researching new technologies.
• Administer, maintain, and support the City’s emergency services technology platforms, including 911 dispatch and police systems, ensuring continuous operation and rapid incident response.
• Maintain required documentation concerning existing infrastructure to enable systems recovery and availability, and for educating end users and new ITC staff.
• Support project development teams throughout project lifecycles.
• Troubleshoot and resolve hardware and software problems, including end user desktop PCs and enterprise data servers.
• Define and perform system backups and recovery procedures to ensure full data retrieval.
• Maintain compliance with municipal, provincial, and federal regulations regarding the transmission and storage of confidential information.
• Respond to and resolve incidents affecting any aspect of the City’s IT infrastructure, including after-hours support as required.
• Establish and implement policies, procedures, and technologies (including firewalls) to ensure system security.
• Conduct research on appropriate hardware and software in support of procurement and system development efforts.
• Assist in developing long range of plans to support the City’s goals and objectives.
• Work with vendors and outside agencies to provide timely and cost-effective products and services as required by the city.
• Be familiar with internal telephone systems, radio systems, security systems and provide support as needed.
• Coordinate with Public Safety Communications and Dispatch teams to ensure system reliability and timely upgrades
• Provide support and maintenance for in-house CCTV, cameras and recording platforms.
• Safeguard information system assets by identifying and solving potential and actual security problems.
• Facilitate secure data sharing and interoperability between City systems and external agencies.
• Other duties as assigned.

NOTE: This description is not intended to limit the assignment of work or be construed as a complete list of the many duties to be performed by the incumbent.

Mandatory Qualifications & Experience

• Grade 12, G.E.D., or Mature High School Diploma

• Post secondary diploma from a recognized technical training institute.

• Must possess a valid and subsisting Class 5 Province of Manitoba Driver’s Licence.
• Minimum three years experience in a network or system administrator role
• Must be proficient in standard IT protocols, terms, and operations. Proficient at completing standard tasks in the information technology field. Specific areas of required proficiency include:
• Hardware Virtualization
• Networking and Firewalls
• Security best practices
• Microsoft 365 and Windows Server administration
• Deploying cloud technology (Azure, AWS, Google)

Work Conditions

This position requires working independently and as part of a team providing support to a variety of people.

• Wide variety of tasks requiring ability to manage multiple unrelated projects and make independent decisions (daily)
• Self motivated and quality driven to perform independent projects (daily)

• Work in a shared and consultative manner with other employees (daily)
• Required to participate in the on-call rotation (monthly).

The City of Brandon is committed to an inclusive, barrier free environment and will accommodate the needs of applicants under the Accessibility for Manitobans Act (AMA) throughout all stages of the recruitment and selection process. We thank all applicants for their interest; only those advancing in the competition will be contacted. If contacted to participate in the process, please advise if you require an accommodation. If you are interested in finding out more about the City of Brandon job opportunities as soon as they are posted, please follow us on Facebook or X!