Hybrid X-Ray Imaging Systems Support Specialist

Fulfill Team Inc.; Raleigh; Hybrid; CAD 92,000 - 135,000; Full time

Job summary

Fulfill Team Inc. is seeking a Medical Radiology X-Ray System Technical Installation/Support Specialist for a contract-to-permanent, full-time role with a hybrid schedule in Raleigh, NC.

The position focuses on installing and servicing DR equipment, resolving technical issues, and supporting customers across channels. Ideal candidates will have experience with radiography systems, strong troubleshooting skills, and the ability to travel domestically in the US.

Qualifications

• Experience servicing digital radiography (DR) equipment or similar medical imaging systems.
• Ability to troubleshoot complex hardware/software issues and document resolutions.
• Strong customer-facing communication and ticket-tracking skills.

Responsibilities

• Install and service Medical Radiology X-Ray systems, ensuring proper operation and uptime.
• Troubleshoot issues and resolve tickets within SLA.
• Communicate with customers via multiple channels; provide clear technical guidance.
• Mentor teammates and help develop knowledge articles and training materials.
• Collaborate with service, sales, and development teams to address product issues.

Skills

Medical X-Ray System

Installation

Technical support

Troubleshooting

Ticket resolution

US travel

English

Job description

Fulfill Team Inc. is seeking a Medical Radiology X-Ray System Technical Installation/Support Specialist for a contract-to-permanent, full-time role with a hybrid schedule in Raleigh, NC.

The position focuses on installing and servicing DR equipment, resolving technical issues, and supporting customers across channels. Ideal candidates will have experience with radiography systems, strong troubleshooting skills, and the ability to travel domestically in the US.