Hybrid Quality Engineer: AI-Driven Test Automation

Manulife; Toronto; Hybrid; CAD 86,000 - 136,000; Full time

Job summary

Manulife Financial Corporation seeks a Quality Engineer to join the Insurance Technology team in Toronto. You will drive automated and manual testing, collaborate with product and development teams, and apply AI-assisted testing techniques to improve quality outcomes.

This hybrid role offers opportunities to modernize advisor- and client-facing platforms while working across legacy and new systems, with a clear focus on scalable testing processes and measurable quality metrics.

Qualifications

• 3+ years of experience in Software Quality Assurance, including advanced experience with test automation.
• Experience developing comprehensive test plans and test cases.
• Hands-on experience with testing and automation tools such as Selenium, Cucumber, Xray, and Jira.
• Solid knowledge of testing approaches, including UI testing, automated testing, and behavior-driven development/testing.
• Ability to identify quality engineering best practices and determine where to apply them, including risk-based testing.
• Familiarity with black-box and white-box testing practices.
• A collaborative approach and willingness to coach colleagues, participate in code reviews, and share knowledge, skills, and methods.

Responsibilities

• Review and translate requirements, specifications, and technical design documents, providing meaningful and timely feedback to product and development teams.
• Create, maintain, and execute automated regression and performance test scripts using tools such as Selenium, Xray, Postman, and JMeter.
• Use AI-enabled tools and practices to support test planning, test design, defect analysis, test automation, and quality documentation, while validating outputs for accuracy, compliance, quality standards, and alignment with business objectives.
• Analyze automation results, investigate failures, and communicate findings clearly to relevant partners.
• Design detailed, comprehensive, and traceable test plans and test cases.
• Perform manual functional and regression testing when automation is not appropriate or practical.
• Define and monitor key performance indicators for product quality and reporting.
• Track quality assurance metrics, including defect density, defect frequency, and first-time pass rate.
• Stay current with testing tools, software, frameworks, and quality engineering practices.
• Promote quality-focused methodologies throughout the software development lifecycle.
• Identify quality assurance process bottlenecks and design practical improvements.
• Maintain and communicate new or revised quality standards and technical changes.
• Prepare and deliver formal quality audit reports.

Skills

Software QA

Test automation

UI testing

Behavior-driven development

Collaboration

AI-assisted techniques

Tools

Selenium

Cucumber

Xray

Jira

Job description

Manulife Financial Corporation seeks a Quality Engineer to join the Insurance Technology team in Toronto. You will drive automated and manual testing, collaborate with product and development teams, and apply AI-assisted testing techniques to improve quality outcomes.

This hybrid role offers opportunities to modernize advisor- and client-facing platforms while working across legacy and new systems, with a clear focus on scalable testing processes and measurable quality metrics.