Hybrid Operational Excellence & Process Improvement Analyst

Toyota Credit Canada Inc.; Markham; Hybrid; CAD 75,000 - 94,000; Full time

Benefits offered by this job

Hybrid work environment

Competitive salary including bonus

Health and dental benefits

Pension plan with matched contribution

Professional growth opportunities

Tuition reimbursement

Fitness reimbursement

Generous time off

Job summary

Toyota Financial Services in Markham, Ontario, seeks an Operational Excellence Analyst to support enterprise-wide continuous improvement. You will map end-to-end processes, analyze data, and develop countermeasures that enhance quality, efficiency and customer satisfaction.

Based at the Markham Head Office, you will lead cross-functional teams, facilitate kaizen events, and drive standard work across departments to build organizational capability in line with Toyota Way.

Qualifications

• 5+ years leading operational excellence or business process transformation with measurable results.
• Strong ability to map processes, analyze data and implement countermeasures.
• Excellent interpersonal and written communication with technical and non-technical stakeholders.

Responsibilities

• Map end-to-end processes and identify improvement opportunities.
• Lead cross-functional teams and Kaizen events to implement solutions.
• Develop standard work protocols and performance tracking.

Skills

Operational excellence

Continuous improvement

Data analytics

Project leadership

Stakeholder management

Education

Bachelor's degree or higher

Tools

SharePoint

Job description

Toyota Financial Services in Markham, Ontario, seeks an Operational Excellence Analyst to support enterprise-wide continuous improvement. You will map end-to-end processes, analyze data, and develop countermeasures that enhance quality, efficiency and customer satisfaction.

Based at the Markham Head Office, you will lead cross-functional teams, facilitate kaizen events, and drive standard work across departments to build organizational capability in line with Toyota Way.