Hybrid Business Analyst: Process Improvement & Engagement

Natural Factors; Coquitlam; Hybrid; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Healthcare and wellness benefits

RRSP program

Boot voucher & PPE provided

Product discounts

Onsite parking

Bus pass reimbursement

Employee appreciation events

Job summary

Natural Factors Canada is seeking a Business Analyst to work within the Digital Transformation team. The role focuses on identifying process improvement opportunities, defining business requirements, and supporting enterprise-wide initiatives that drive meaningful value across the organization.

Hybrid work arrangement available at 2000 Brigantine Drive, Coquitlam, BC. Salary range $70,000–$85,000 per year with a comprehensive benefits package and RRSP.

Qualifications

• 3–5 years of Business Analyst experience focused on stakeholder engagement and process improvement.
• Experience with requirements elicitation, user stories, and acceptance criteria.
• Strong written and verbal communication; able to facilitate discussions with diverse stakeholders.
• Familiarity with Agile or hybrid environments; BA certification (ECBA) is a plus.
• Experience with Visio and Azure DevOps is an asset.

Responsibilities

• Build trusted relationships with stakeholders to understand business needs and requirements.
• Analyze and map current and future-state processes to identify gaps and reduce inefficiencies.
• Elicit, document, validate, and manage business, functional, and operational requirements, user stories, and acceptance criteria.
• Facilitate workshops with stakeholders, project teams, vendors, and partners to align solutions with objectives.
• Contribute to ongoing development of Business Analysis standards and community of practice.

Skills

Stakeholder engagement

Process improvement

Requirements elicitation

User stories & acceptance criteria

Communication

Education

BA/BS in Business Admin/CS/IS or related field

Tools

Visio

Azure DevOps

AI tools

Job description

Natural Factors Canada is seeking a Business Analyst to work within the Digital Transformation team. The role focuses on identifying process improvement opportunities, defining business requirements, and supporting enterprise-wide initiatives that drive meaningful value across the organization.

Hybrid work arrangement available at 2000 Brigantine Drive, Coquitlam, BC. Salary range $70,000–$85,000 per year with a comprehensive benefits package and RRSP.