HVAC Technician (Residential)

Fox Plumbing Heating Cooling Electrical; Vernon; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading HVAC team in Vernon as an HVAC Service Technician, where you can thrive in a supportive environment. We offer competitive wages, an impressive benefits package, and opportunities for professional development. If you have a solid background in HVAC and enjoy providing stellar customer service, apply now and be a part of our dynamic team!

Benefits

Competitive wages and performance pay incentives

Outstanding benefits package

Flexible working hours

Company-provided uniforms

Fun companywide events

Professional development opportunities

Qualifications

• 3+ years' experience in HVAC with 1+ years in residential service.
• Experience in diagnosing and troubleshooting HVAC-related problems.
• Class 5 Drivers License with a clean driving record.

Responsibilities

• Diagnose and troubleshoot customer concerns efficiently.
• Provide tailored repair options to enhance customer satisfaction.
• Engage in ongoing training and skill development.

Skills

Customer Service

Troubleshooting

Organization

Problem Solving

Tech-savvy

Job description

Are you an HVAC professional seeking a dynamic and supportive team environment in Vernon, BC?

Look no further!

FOX is expanding, and we want HVAC Journeypersons and Apprentices to join our growing family!

AS A PART OF OUR TEAM, YOU CAN EXPECT...

• Competitive wages, performance pay incentives, and a bonus structure to reward your hard work.
• An outstanding benefits package including medical, dental, disability and life insurance.
• Flexible working hours which allow a positive work / life balance with no evening or holiday shifts.
• Company-provided uniforms, a van, and fuel card.
• A cellphone and tablet equiped with the latest, integrated software.
• Fun companywide events and a positive work environment.
• Professional development opportunities including practical, theory and in-field training from mentors with long standing and excellent reputations in the communities we serve.

A DAY IN THE LIFE

As an HVAC Service Technician , you will be responsible for performing a wide range of functions :

• Diagnose and Troubleshoot- Address customer concerns with your expert diagnostic and troubleshooting skills, ensuring swift and effective solutions.
• Tailor Repair Options- Build and present repair options that prioritize the best interests of our customers, enhancing their comfort and satisfaction.
• Drive Sales- Leverage your technical expertise to identify and drive new sales opportunities, contributing to the growth of our business.
• Van Maintenance- Keep your service van organized and fully stocked, ensuring you have all the tools and parts needed for each job.
• Paperwork Efficiency- Complete all service-related paperwork or digital documentation accurately and efficiently, keeping our operations running smoothly.
• Continuous Learning- Engage in ongoing training and development opportunities to stay at the forefront of industry advancements.
• Certifications- Work towards obtaining necessary certifications and tickets with full support.

WHAT YOULL BRING TO THE TABLE

• 3+ years' experience in HVAC, with1 or more years inresidential service.
• Experience in diagnosing and trouble-shooting HVAC-related problems.
• Ability to provide unparalleled, 5-star customer service experience.
• Class 5 Drivers License with a clean driving record.
• Comfortable lifting up to 50 lbs.
• Excellent organizational and problem-solving skills, with strong attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Punctual, dependable, and self-motivated, with a proven ability to stay productive and focused while working independently
• Tech-savvy with a willingness to learn new systems and technology.

If you are an Apprentice looking to graduate or become Indentured, we want to hear from you!

NICE TO HAVES

• Gas Ticket (A or B).
• Plumbing experience.
• Electrical experience.

These certifications are a bonus- but not required! We're happy to train and certify the right candidate.

ABOUT FOX

At Fox, we strive to exceed the expectations of our customers at every opportunity, placing ourselves as the technical leaders in the Residential HVAC Industry. Our company is founded and governed by a strong set of core values that we live and breathe every moment of every day. For over 20 years, FOX has been a trusted name in the Okanagan home service industry.

Consistent work has never been an issue for us! Our Service Technicians' commitment to delivering 5-Star Service improves the lives of our customers and is crucial to our success and growth.

Ready to be a part of our growing team? We want to hear from you! Apply today with your resume.