HVAC Technician

Colonial Group; Niagara Falls; On-site; CAD 101,942,000 - 114,341,000; Full time

Job summary

Enercare Home Services in Niagara Falls is seeking an experienced HVAC Technician for a replacement position. You will complete diagnostic, repair and maintenance of home service equipment, acting as a key customer interface and revenue generator for the business.

The role requires valid Gas Fitter licenses (1 or 2), a 313D Air Conditioning license, a CFC permit, and a clean driving record with at least 5 years of field HVAC experience.

Qualifications

• Valid Gas Fitter 1 or 2 license.
• Valid 313D Air Conditioning license.
• CFC Permit (ozone depletion).
• Valid driver's license with clean abstract.
• Minimum 5 years HVAC field experience.
• Physically able to perform heavy lifting.
• Ability to operate HVAC servicing tools.
• Strong customer-focused service.
• Excellent written and verbal communication.
• Exceptional interpersonal skills.
• Able to work with minimal supervision.
• Result-oriented with high performance.

Responsibilities

• Complete diagnostic, repair and maintenance of equipment for home service.
• Deliver high levels of customer service excellence.
• Sustain high customer satisfaction in Home Services Operations.
• Complete diagnostic and repair work to company standards and value proposition.
• Advise customers on repairing or replacing existing equipment.
• Promote Enercare Home Services products and services.
• Ensure tools and equipment are in good and safe working order.
• Keep vehicle clean and stocked with materials for daily duties.

Skills

Customer service

Communication

Interpersonal skills

Diagnostic skills

Mechanical aptitude

Safety awareness

Tool operation

Work independently

Team collaboration

Job description

Job Title: HVAC Technician
New or Replacement: Replacement Position

Reporting To: Field Manager

Department: Home Services Operations
Location: Niagara North

File Number: 3044

Rate of Pay: $37.58 per hour - as per collective agreement

Hours:40 hours per week – Rotational

Complete diagnostic, repair and maintenance of equipment for home service. A key customer interface and revenue-generator for the business.

Responsibilities:

• Accountable for the delivery of high customer service excellence levels.
• Responsible for sustaining high customer satisfaction levels in our Home Services Operations group.
• Responsible for completing in an effective and efficient manner all diagnostic and repair work to company standards and in keeping with our value proposition.
• Responsible for providing best advice to customers on repairing or replacing existing equipment
• Responsible for promoting Enercare Home Services products and services.
• Responsible for assuring all tools and equipment used are in good and safe working order.
• Responsible for keeping vehicle clean and neat both inside and out in keeping with the company’s professional image.
• Responsible for keeping vehicle stocked with all material necessary to perform daily duties.

Qualifications:

• Must have a valid Gas Fitter 2 or Gas Fitter 1 license
• Must have a valid 313D Air Conditioning license
• Must have CFC Permit (ozone depletion)
• Must have a valid driver's license withclean driver's abstract maintained
• Must have a minimum of 5 years recent relevant HVAC industry field experience
• Must be physically able to perform heavy lifting as per the Physical Demands Analysis (to be provided)
• Must have the ability to operate all necessary tools and equipment related to servicing HVAC equipment
• Demonstrated mechanical aptitude
• Proven commitment to the delivery of customer-focused service.
• Excellent written and verbal communications
• Exceptional interpersonal skills
• Able to work with minimal supervision
• Result oriented, achieving high levels of individual and team performance

This position applies to UNIFOR Local 975